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Average Ratings 1 Rating
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Description
Elevate and streamline your business operations with the Freshworks Neo Platform, where efficiency and simplicity are about to reach new heights.
Designed with security and user-friendliness in mind, the Neo Platform offers limitless customization options to enhance your business capabilities. You can create, connect, innovate, and tailor solutions specifically suited to your unique requirements using this versatile platform.
Develop personalized workflows and applications that align with your distinct business objectives. Easily establish custom objects, automate processes, and quickly generate powerful applications that drive results.
Accelerate your growth with access to an extensive marketplace featuring over 1,200 applications. Utilize seamless native integrations for effortless connectivity. Additionally, become part of a vibrant developer community to collaborate on innovative ideas.
With the Neo Platform's scalable design, you can ensure a secure and cohesive user experience as your business evolves. Collect meaningful insights across various applications, streamline administrative duties, and enrich every customer interaction with relevant context. This comprehensive approach guarantees that your operations remain efficient and customer-focused at all times.
Description
Agentforce 360 Platform is an AI-driven enterprise foundation built to power modern, intelligent businesses. It unifies data, workflows, applications, and AI agents within a single scalable ecosystem. Organizations can leverage Data 360 to harmonize enterprise data with trusted metadata and governance controls. Customer 360 connects every revenue and service function, providing a comprehensive and actionable view of each customer interaction. Slack operates as the real-time collaboration layer, enabling seamless coordination between employees and AI agents. Agentforce MuleSoft ensures secure integration across systems, APIs, and workflows with built-in governance. Tableau analytics transforms raw data into explainable, real-time insights that drive smarter decisions. Security and compliance are embedded throughout the platform, proactively monitoring threats and enforcing policies. Developers can rapidly build, test, and deploy AI-powered applications using DevOps tools and open APIs. Together, these capabilities allow organizations to innovate faster, automate operations intelligently, and operate with agility at enterprise scale.
API Access
Has API
No
API Access
Has API
No
Integrations
Apideck
No
Certinia Professional Services Cloud
No
ClickDeploy
No
Collate
No
Cyclr
No
ELMA365
No
Frame.io
No
Freddy AI
Yes
Graphite Connect
Yes
Growth Channel AI
Yes
Integrations
Apideck
Yes
Certinia Professional Services Cloud
Yes
ClickDeploy
Yes
Collate
Yes
Cyclr
Yes
ELMA365
Yes
Frame.io
Yes
Freddy AI
No
Graphite Connect
No
Growth Channel AI
No
Pricing Details
$29/agent/month
Free Trial
Yes
Free Version
No
Pricing Details
$25.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Freshworks
Founded
2010
Country
India
Website
www.freshworks.com/live-chat-software/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/platform/
Product Features
Low-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
App Makers
Collaboration Tools
No
Compatibility Testing
No
Deployment Management
No
Drag & Drop
No
For eCommerce
No
Forms Creation
No
Iteration Management
No
Mobile Apps
No
No-Code
No
Pre-Built Templates
No
Visual Modeling
No
Web Apps
No
Workflow Management
No
Application Development
Access Controls/Permissions
Yes
Code Assistance
Yes
Code Refactoring
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
Yes
Deployment Management
Yes
Graphical User Interface
Yes
Mobile Development
Yes
No-Code
No
Reporting/Analytics
Yes
Software Development
Yes
Source Control
Yes
Testing Management
Yes
Version Control
Yes
Web App Development
Yes
Application Lifecycle Management
Administrator Level Control
Yes
Defect Tracking
Yes
Iteration Planning
Yes
Project Management
Yes
Release Management
Yes
Requirements Review
Yes
Task Management
Yes
Test Case Tracking
Yes
User Level Management
Yes
Version Control
Yes
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Low-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No
No-Code Development
AI-Assisted Development
No
Business Process Automation
Yes
Collaborative Development
No
Data Aggregation and Publishing
Yes
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
