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Description
Provide customers with a versatile shopping experience that extends beyond the confines of your physical store, allowing them to shop conveniently from their desktop computers, laptops, tablets, or smartphones. Specifically designed for the grocery and beverage sectors, this solution incorporates tools that enhance your store's branding and broaden your reach in the online market. It enables you to communicate price cuts, special promotions, and printed circulars—critical elements of your customers' shopping journey. You can easily publish your weekly advertisements for distribution through email campaigns and across social media platforms. Additionally, you can include clickable ads that direct customers to your latest offers. A significant advantage for our clients is the comprehensive suite of tools developed alongside eCommerce capabilities, which assists your team in managing online orders efficiently. The Freshop for Stores App equips personal shoppers with the ability to navigate your store seamlessly using their smartphones or tablets, enhancing the overall shopping experience. This integration not only streamlines order management but also fosters a more engaging and user-friendly atmosphere for customers.
Description
Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Actifio
No
Adenza
No
Adobe Marketo Engage
No
Amazon Web Services (AWS)
No
Apigee
No
BeyondTrust Endpoint Privilege Management
No
Blueprint
No
CA Flowdock
No
Commvault Cloud
No
Datadog
No
Integrations
Actifio
Yes
Adenza
Yes
Adobe Marketo Engage
Yes
Amazon Web Services (AWS)
Yes
Apigee
Yes
BeyondTrust Endpoint Privilege Management
Yes
Blueprint
Yes
CA Flowdock
Yes
Commvault Cloud
Yes
Datadog
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Freshop
Founded
2014
Country
United States
Website
www.freshop.com
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/omnistore-unified-commerce-solution
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
No
Marketplace Integration
No
Mobile Commerce
No
Order Management
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
