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Description
Provide customers with a versatile shopping experience that extends beyond the confines of your physical store, allowing them to shop conveniently from their desktop computers, laptops, tablets, or smartphones. Specifically designed for the grocery and beverage sectors, this solution incorporates tools that enhance your store's branding and broaden your reach in the online market. It enables you to communicate price cuts, special promotions, and printed circulars—critical elements of your customers' shopping journey. You can easily publish your weekly advertisements for distribution through email campaigns and across social media platforms. Additionally, you can include clickable ads that direct customers to your latest offers. A significant advantage for our clients is the comprehensive suite of tools developed alongside eCommerce capabilities, which assists your team in managing online orders efficiently. The Freshop for Stores App equips personal shoppers with the ability to navigate your store seamlessly using their smartphones or tablets, enhancing the overall shopping experience. This integration not only streamlines order management but also fosters a more engaging and user-friendly atmosphere for customers.
Description
Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
AODocs
Acquia Cloud Platform
Actifio
Adobe Advertising Cloud
BeyondTrust Endpoint Privilege Management
Blueprint
Commvault Cloud
Creatio
Datadog
Flexera One
Integrations
AODocs
Acquia Cloud Platform
Actifio
Adobe Advertising Cloud
BeyondTrust Endpoint Privilege Management
Blueprint
Commvault Cloud
Creatio
Datadog
Flexera One
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Freshop
Founded
2014
Country
United States
Website
www.freshop.com
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/omnistore-unified-commerce-solution
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce