Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fresho is a market-leading order management platform built to help food distributors operate efficiently and deliver better customer service. It brings every part of the order journey into one place, reducing manual work, improving accuracy, and giving teams more time to focus on growth.
OrderPilot is our AI-powered order entry system that auto-converts emails, texts, voicemails and PDFs into structured sales orders. By removing the need for manual data entry, it saves up to 6 hours per 200 orders, improves accuracy, and allows your team to scale without adding headcount.
Operations gives your team complete visibility across picking, packing, dispatch, inventory, pricing, margins and delivery. With real-time insights, automated invoicing and reporting, and streamlined workflows, you can make faster decisions, reduce errors, and keep your business running smoothly.
eCommerce lets your customers order online anytime, from any device. With live pricing, product availability, and a simple ordering experience, it reduces errors, prevents overstocks, and strengthens customer relationships.
Use all three products together as a fully integrated, end-to-end order management system, or seamlessly connect Fresho into your existing ERP. Built by people with over 20 years’ wholesale experience, it’s designed for real users—not just tech specialists. We protect your supplier-customer relationships through our closed marketplace model, ensuring you stay in control of your network. With 24/7 local phone support, in-person implementation, and comprehensive online resources, you’re supported every step of the way.
Over 65,000 hospitality venues already place their orders via Fresho.
Description
Otto serves as an AI phone assistant tailored for the hospitality industry, designed to efficiently handle every incoming call, take food orders, manage reservations, and respond to customer inquiries, thereby allowing staff to concentrate on their guests within the establishment. More than just a basic answering service, Otto functions as an always-available digital team member that engages in natural phone conversations, accurately captures comprehensive orders, books tables, addresses frequently asked questions, and escalates more complex issues as necessary. This innovative assistant seamlessly integrates with a venue’s existing phone line and connects with CRM systems, ordering processes, and kitchen workflows, transforming each interaction into a standard operational activity rather than an additional manual chore. Furthermore, Otto can be customized to reflect the unique brand voice of each venue, ensuring that restaurants, cafés, bars, and takeaway establishments deliver a consistent and high-quality customer experience while leveraging the capabilities of AI technology. By incorporating Otto, venues not only enhance efficiency but also foster a stronger connection with their patrons.
API Access
Has API
No
API Access
Has API
No
Integrations
MYOB
Yes
QuickBooks Desktop Premier
Yes
QuickBooks Desktop Pro
Yes
Sage 200
Yes
Sage 50
Yes
Xero
Yes
Integrations
MYOB
No
QuickBooks Desktop Premier
No
QuickBooks Desktop Pro
No
Sage 200
No
Sage 50
No
Xero
No
Pricing Details
$299 per month (USD)
You pay a one-off set up fee, and a recurring monthly subscription based on average order volume and the solutions you need.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fresho
Founded
2015
Country
Australia, New Zealand, United Kingdom, United States
Website
www.fresho.com
Vendor Details
Company Name
Otto
Founded
2025
Country
Australia
Website
callotto.ai/