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Description

FreshLime's personalized engagement platform will help you drive more customers to your local service-based business. Customer retention doesn't need to be difficult. It's easy to bring customers back time and again with our customer data platform. Our customer data platform understands the formula for success and automates it so you don’t have to lift one finger. You worked hard to win your customers. We will help you keep them. There is a lot of competition for customers' attention, so it is important to have a complete view of the people who keep you in business. FreshLime makes it easy to interact with customers online. FreshLime's award-winning customer retention platform makes it easy to send meaningful engagements when they matter most, monitor and manage your online reputation, and protect all of your brand's data across the internet.

Description

An efficient approach to overseeing your online listings and maintaining a positive reputation is essential. Being featured prominently in leading online directories ensures that potential customers can locate you with ease! With a unified dashboard, you can effortlessly oversee and solicit reviews. One highly effective strategy for enhancing your online reputation involves taking charge of the narrative following customer interactions and ensuring visibility in key online directories. It is nearly impossible to stay informed about your business's digital footprint without utilizing NALA's all-encompassing reputation and directory management dashboard. This platform provides tools that allow you to track, manage, and engage with your online reviews and interactions, all from a user-friendly interface. You'll receive alerts notifying you when your business listings need attention, when duplicates are detected, or when additional synced platforms are identified. Furthermore, you can monitor keyword and keyphrase performance easily, alongside receiving straightforward monthly reports that summarize your progress. This comprehensive approach will empower you to enhance your online presence effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$149.00/month
Pricing options available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$129.00/month
$129/month after 14 day free trial
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FreshLime

Founded

2014

Country

United States

Website

www.freshlime.com

Vendor Details

Company Name

the NALA

Founded

2010

Country

United States

Website

thenala.com

Product Features

Carpet Cleaning

Billing & Invoicing Yes 
Customer Management No 
Dispatch Management No 
Equipment Tracking No 
Mobile Access Yes 
Online Booking No 
Scheduling No 
Work Order Management No 

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access Yes 
Payroll Management No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management No 

Handyman

Billing & Invoicing Yes 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Payments No 
Payment Processing No 
Quotes / Estimates Yes 
Time Tracking No 
Work Order Management No 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Landscape Management

Billing & Invoicing Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management No 
Groundskeeping No 
Inventory Control No 
Irrigation Tracking No 
Job Management No 
Landscape Design No 
Mobile Access Yes 
Payroll Management No 
Plant Database No 
Quotes / Estimates Yes 
Routing No 
Scheduling & Appointments Yes 
Work Order Management No 

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Pest Control

Billing & Invoicing Yes 
Customer Service History Yes 
Dispatch Management No 
Fleet Management No 
Inventory Control No 
Mobile Access Yes 
Pest Activity Tracking No 
Pesticide Usage Tracking No 
Property Layouts No 
Quotes / Estimates Yes 
Scheduling Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management No 

Spa

Appointment Management No 
Client Management No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Yard Management

Dispatch Management No 
Dock Management No 
Exception Alerts No 
Gate/Access Control No 
Maintenance Management Yes 
Seal Management No 
Task Management No 
Trailer Management No 
Workflow Management No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

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