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support

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Description

FreshLime's personalized engagement platform will help you drive more customers to your local service-based business. Customer retention doesn't need to be difficult. It's easy to bring customers back time and again with our customer data platform. Our customer data platform understands the formula for success and automates it so you don’t have to lift one finger. You worked hard to win your customers. We will help you keep them. There is a lot of competition for customers' attention, so it is important to have a complete view of the people who keep you in business. FreshLime makes it easy to interact with customers online. FreshLime's award-winning customer retention platform makes it easy to send meaningful engagements when they matter most, monitor and manage your online reputation, and protect all of your brand's data across the internet.

Description

Competitive Insights, developed by Key Lime Labs—the innovative sector of the renowned UX insights and design research company, Key Lime Interactive—aims to enhance brand growth by simplifying the discovery of human insights. As the first mobile platform dedicated to UX competitive analysis, it stands out in the industry. Join other esteemed enterprises that rely on our insights platform for guidance. Our team of experts provides invaluable UX tips on crafting exceptional experiences with technologies like VR/AR, extended reality, smart devices, and voice interfaces. Participate in our complimentary quarterly Q&A sessions to address your most pressing design challenges in the emtech space. Explore our interactive journey mapping tool, designed for quick and straightforward construction of essential user and comprehensive customer experience journeys. This approach ensures that user journeys remain current and user-friendly. With just one click, you can access an extensive mobile UX competitive analysis, allowing you to unwind while we tackle the complexities of digital business. Since 2009, we've been dedicated to resolving challenges for global brands, making their products not only easier to use but also more enjoyable. The commitment to innovation and user experience remains at the forefront of our mission.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$149.00/month
Pricing options available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FreshLime

Founded

2014

Country

United States

Website

www.freshlime.com

Vendor Details

Company Name

Key Lime Interactive

Founded

2009

Country

United States

Website

labs.keylimeinteractive.com/ci-about

Product Features

Carpet Cleaning

Billing & Invoicing Yes 
Customer Management No 
Dispatch Management No 
Equipment Tracking No 
Mobile Access Yes 
Online Booking No 
Scheduling No 
Work Order Management No 

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access Yes 
Payroll Management No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management No 

Handyman

Billing & Invoicing Yes 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Payments No 
Payment Processing No 
Quotes / Estimates Yes 
Time Tracking No 
Work Order Management No 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Landscape Management

Billing & Invoicing Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management No 
Groundskeeping No 
Inventory Control No 
Irrigation Tracking No 
Job Management No 
Landscape Design No 
Mobile Access Yes 
Payroll Management No 
Plant Database No 
Quotes / Estimates Yes 
Routing No 
Scheduling & Appointments Yes 
Work Order Management No 

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Pest Control

Billing & Invoicing Yes 
Customer Service History Yes 
Dispatch Management No 
Fleet Management No 
Inventory Control No 
Mobile Access Yes 
Pest Activity Tracking No 
Pesticide Usage Tracking No 
Property Layouts No 
Quotes / Estimates Yes 
Scheduling Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management No 

Spa

Appointment Management No 
Client Management No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Yard Management

Dispatch Management No 
Dock Management No 
Exception Alerts No 
Gate/Access Control No 
Maintenance Management Yes 
Seal Management No 
Task Management No 
Trailer Management No 
Workflow Management No 

Product Features

Competitive Intelligence

Alerts/Notifications No 
Benchmarking No 
Competing Product Analysis No 
Keyword Tracking No 
Social Media Monitoring No 
Trend Analysis No 
Website Monitoring No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

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