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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Quickly address your customers' inquiries in mere seconds, allowing you to save an impressive 15 hours of customer support each week while boosting website engagement by 30%. It's important to recognize that you can't fit every detail on your landing page, and many users prefer to find answers on their own. With our widget, you provide instant access to essential product information, enhancing user experience and satisfaction. By streamlining this process, you empower your users and foster a more efficient support system.

Description

Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

GreenRope No 
HappyFox No 
HubSpot Marketing Hub No 
Immerss Live Commerce No 
Instapage No 
KMI LMS No 
LendFoundry No 
Malomo No 
Median Cobrowse No 
Morphic No 
Open eLMS No 
Parsey No 
Qwilr No 
Routee No 
Shift4Shop No 
stopCheckr No 
tradeit No 

Integrations

GreenRope Yes 
HappyFox Yes 
HubSpot Marketing Hub Yes 
Immerss Live Commerce Yes 
Instapage Yes 
KMI LMS Yes 
LendFoundry Yes 
Malomo Yes 
Median Cobrowse Yes 
Morphic Yes 
Open eLMS Yes 
Parsey Yes 
Qwilr Yes 
Routee Yes 
Shift4Shop Yes 
stopCheckr Yes 
tradeit Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Makebot.ai

Founded

2018

Country

South Korea

Website

makebot.ai/

Vendor Details

Company Name

Olark

Founded

2009

Country

United States

Website

www.olark.com

Product Features

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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