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Description
Our clientele includes wholesalers, distributors, and manufacturers who are engaged in shipping various types of goods such as pallets, cartons, and parcels, utilizing multiple carriers primarily to serve businesses, retail outlets, and even directly to consumers. With extensive experience in this field, our dedicated team is prepared to guide you through the entire process, ensuring a seamless experience without any disruptions. Our innovative technology eliminates the need for any initial investment and offers self-service connections to a wide array of ERPs, CRMs, stores, and carriers. You can easily add or switch carriers on-demand, integrate systems and processes to achieve the continuity you desire, and experiment with new strategies. With our platform, you can effortlessly quote, book, and track shipments from various carriers all in one location, resulting in a 25% reduction in labor costs and an impressive fivefold increase in order processing speed. FreightExchange empowers businesses to efficiently streamline, manage, and expand their shipping operations. By enhancing your team's problem-solving capabilities, we help you avoid being constrained by conventional shipping software that could hinder your business growth. Let’s connect and discuss how we can support your shipping needs! Instantly compare quotes from all carriers and scale your shipping operations without the necessity of increasing your workforce. Moreover, our solutions are designed to evolve with your business, ensuring you remain competitive in a fast-paced market.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
CargoWise
Yes
Dolphin
Yes
FedEx Ship Manager
Yes
Fishbowl
Yes
MYOB AccountRight
Yes
Magento
Yes
Manhattan Active Retail
Yes
Microsoft Dynamics 365
Yes
NetSuite
Yes
Pronto
Yes
Integrations
CargoWise
No
Dolphin
No
FedEx Ship Manager
No
Fishbowl
No
MYOB AccountRight
No
Magento
No
Manhattan Active Retail
No
Microsoft Dynamics 365
No
NetSuite
No
Pronto
No
Pricing Details
$79 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FreightExchange
Country
Australia
Website
www.freightexchange.com.au
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
