Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Freight Hound is an advanced web-based tool designed for professionals that utilizes images and a refined database to provide comprehensive access to all OS&D freight available at each dock within your system. When shortages occur, they are addressed promptly and effectively, often while customers remain on the line. The platform simplifies the retrieval process through an instant keyword search feature. It evaluates all instances of over-freight in your network, delivering the most relevant results accompanied by images and thorough descriptions. Employees can quickly locate misplaced freight using straightforward keyword searches, enhancing efficiency even during live customer interactions. Additionally, more detailed search functionalities allow staff to fine-tune their queries by various parameters such as time frame, category, identification numbers, and details related to the origin trailer. For example, an OS&D clerk may easily search for all overfreight recorded within the last five days from any trailer that came from Chicago, streamlining the management of freight logistics. This capability ensures that operations run smoothly and that customer satisfaction remains high.
Description
Complete the declaration by providing as many specifics as possible, including the location where the item was lost, the category it belongs to, and a detailed description, to assist the algorithm in swiftly identifying it. Once your identity is verified, you will receive instructions on how to retrieve the item or arrange for its delivery. Be sure to include the reference number provided to you. A sophisticated matching algorithm is designed to facilitate quick identification of items in the database without the need for extensive searching. Troov effectively consolidates all lost and found items reported by its community, both in France and internationally. Its user-friendly interface allows you to easily locate and manage your recent reports in just a few clicks, streamlining the process from reporting a loss to receiving the item. This innovative service redefines a typically stressful situation for your customers into an enjoyable experience, thereby enhancing their loyalty to your brand and fostering positive customer relationships. The seamless integration into your software ensures that both convenience and security are prioritized throughout the process.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per year
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Freight Hound
Website
www.freighthound.com
Vendor Details
Company Name
Troov
Country
France
Website
troov.com/en/
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Trucking
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Driver Management
No
Driver Settlements
No
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
No
Mileage Tracking
No
Quote Management
No
Quotes/Estimates
Yes
Recruiting Management
No
Routing
No
Scheduling
No
Trip Logs
No
Vehicle Management
Yes
Vehicle Tracking
No
Product Features
Lost and Found
Access Control
No
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
Yes
Document Management
Yes
Historical Reporting
Yes
Image Recognition
No
Inventory Management
Yes
Self Service Portal
No
Shipping Management
Yes
Unclaimed Items Management
No