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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Missed calls can significantly affect your business operations, leading to decreased sales, diminished customer satisfaction, and a lower perception of your brand. With Freespee Callback Manager, you gain comprehensive insight and authority over the management of incoming leads. Each month, around 20% of customer calls go unanswered, presenting a chance to reconnect with potential buyers. By automatically following up on missed calls with tailored messaging, you can make a lasting impression. Equip your sales team to focus on high-value leads by offering contextual details about each opportunity. Enhance your conversion rates by fostering improved dialogues with prospects. Ensure continuous communication with customers by dispatching personalized messages when agents are occupied or during off-hours. Encourage previously missed prospects to reconnect proactively. Finally, round off the purchasing journey by sending a thank you message, demonstrating that you value their business and appreciate their purchase. Engaging customers in this thoughtful manner can significantly strengthen their loyalty to your brand.

Description

Omnichannel solutions to capture more feedback, analyze metrics that matter, resolve issues faster, and increase sales across all touch points. Personalization and real-time engagement can help you build stronger customer relationships. With modern messenger, you can reduce your sales cycle, provide better support, and tailor your marketing. There is no one-size-fits all. Our solutions can be combined based on your specific needs and challenges. You can create a customized experience management program that will help you listen better and resolve problems faster. Automate repetitive tasks such as triggering customer engagement sequences and alerting managers. Give your team superpowers to do more. Automate your digital processes and transform them with real-time automation. Automate the sending of emails, messages, and other communications to increase engagement across channels and collect real-time data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adplorer Yes 
Commanders Act Yes 
FuseCommander Yes 
TrustCommander Yes 

Integrations

Adplorer No 
Commanders Act No 
FuseCommander No 
TrustCommander No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Freespee

Country

United Kingdom

Website

www.freespee.com/en

Vendor Details

Company Name

Pisano

Founded

2015

Country

Turkey

Website

www.pisano.co

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Alternatives

Alternatives

Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group