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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FreePhoneLine, developed by Fongo, is a no-cost, media-oriented softphone application that transforms your computer into a fully operational home phone system. Setting itself apart from typical VoIP services, FreePhoneLine assigns users a genuine phone number, enabling them to make and receive calls, enjoy complimentary long-distance calling to most Canadian cities, utilize advanced voicemail features, call emergency services, and forward calls to other numbers. This service caters to the modern mobile user, traveler, and remote worker by providing seamless communication on the go. Upon registering and choosing from a variety of Canadian cities, users are granted a legitimate telephone number, ensuring that friends and family can reach them anytime. Notably, calls made between FreePhoneLine users are always complimentary, and incoming calls incur no charges. Voicemails can be conveniently delivered to your personal email as audio files, or they can be accessed directly through the FreePhoneLine softphone or a traditional home phone. Overall, FreePhoneLine offers a comprehensive communication solution tailored to meet the needs of today's dynamic lifestyle.

Description

Evaluate employee performance through 15 comprehensive online reports, visual graphs, and an extensive call log featuring a click-to-play option. Enhance productivity and optimize call center workflows by equipping managers with the crucial insights required for informed business choices. Access your analytics on a real-time dashboard for immediate feedback. Utilize screen captures and live webcam surveillance to gain a thorough understanding of agents' activities as they occur. For further detailed evaluation, seamlessly export your Call Log data to Microsoft Excel with just a few clicks. Your team will implement a ready-to-use application, eliminating the need for IT professionals to configure and establish a remote connection to individual computers. Additionally, users will be unable to view or modify softphone settings independently, which helps safeguard the SIP server and prevent erroneous configuration changes. Softphone.Pro offers a diverse array of integration possibilities, allowing for effortless implementation of screen pop-up and click-to-call features in any software platform with little hassle. This flexibility enhances overall operational efficiency while ensuring that all communication tools function harmoniously within your existing systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$4.95 per month
Free Trial No 
Free Version No 

Pricing Details

$19 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

FreePhoneLine.ca

Country

Canada

Website

www.freephoneline.ca

Vendor Details

Company Name

Vedisoft

Country

Russian Federation

Website

softphone.pro/en/index

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

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