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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Founded in 2005 in Greece, Free FutureSoft has expanded its reach globally, delivering CRM, Clienteling, and Retail solutions across various regions including EMEA, APAC, and the Americas, as well as numerous countries such as Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, and the USA. As a software solutions provider, Free FutureSoft adheres to the highest standards in offering innovative services tailored for both private enterprises and public organizations. The company is particularly well-suited for businesses with numerous points of sale and mobile partners operating internationally, enabling them to maintain seamless alignment with diverse markets in a cost-effective, secure, and efficient manner. Their solutions facilitate the systematic recording and analysis of sales, returns, inventory levels, orders, pricing, and discounts, making operations smoother. Additionally, Free FutureSoft serves as a strategic asset for acquiring, retaining, evaluating, and categorizing customers, thus enhancing overall business performance and customer relationships. With a focus on user-friendly technology, Free FutureSoft empowers organizations to thrive in an increasingly competitive landscape.

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Campaign Yes 
ContactPigeon Yes 
IBM Cloud Yes 
Infor MRM Yes 
JRNI No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
SAP Analytics Cloud No 
SAP Cloud Platform Yes 
Tableau Yes 

Integrations

Salesforce Yes 
Adobe Campaign No 
ContactPigeon No 
IBM Cloud No 
Infor MRM No 
JRNI Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
SAP Analytics Cloud Yes 
SAP Cloud Platform No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Free FutureSoft

Founded

2005

Country

Greece

Website

www.futuresoft.gr/

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

Alternatives

Alternatives