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Average Ratings 0 Ratings

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Description

Fredhopper is an enterprise-grade AI product discovery engine built to help retailers and fashion brands elevate their digital commerce performance. As a Crownpeak solution, it blends powerful AI capabilities with merchandiser control, allowing brands to curate experiences while automation handles complexity at scale. The platform enhances online shopping through intent-driven AI search, advanced recommendation engines, and intelligent merchandising tools that adapt to global and local market dynamics. Retailers using Fredhopper report significant improvements in conversion rates, average order value, and operational efficiency. Its personalization technology delivers tailored shopping journeys across channels, transforming browsers into loyal customers. With a Shopify Marketplace app and enterprise integrations, Fredhopper brings advanced product discovery capabilities to modern storefronts without friction. Designed for brands expanding internationally, it supports localized experiences while maintaining brand identity and strategic objectives.

Description

Empathy.co has been a leader in the field of Commerce Search and Discovery. Empathy.co, with its 200 developers and engineers, is the ethical platform that helps retail brands create exceptional, trustworthy shopping experiences. Empathy Platform is used by leading companies to revolutionise the search experience. It allows them to offer fast and relevant results, but also agility and full control. Its microservices, which are extensible, are designed to convey closeness and transparency to customers. The language-agnostic architecture of the conversational search engine is enhanced by expressive UI elements. Empathy Platform is intuitive and appealing with its analytics and merchandising tools (Empathy Playboard), as well as interface components. Brands like Carrefour Kroger Inditex & Vodafone trust us.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Comestri Yes 
FirstSpirit CMS Yes 
eStar Yes 

Integrations

Comestri No 
FirstSpirit CMS No 
eStar No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rezolve Ai

Founded

2016

Country

United Kingdom

Website

www.crownpeak.com/fredhopper/

Vendor Details

Company Name

empathy.co

Founded

2012

Country

Spain

Website

empathy.co

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Alternatives

Alternatives

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