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Average Ratings 0 Ratings

Total
ease
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design
support

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Description

Fredhopper is an enterprise-grade AI product discovery engine built to help retailers and fashion brands elevate their digital commerce performance. As a Crownpeak solution, it blends powerful AI capabilities with merchandiser control, allowing brands to curate experiences while automation handles complexity at scale. The platform enhances online shopping through intent-driven AI search, advanced recommendation engines, and intelligent merchandising tools that adapt to global and local market dynamics. Retailers using Fredhopper report significant improvements in conversion rates, average order value, and operational efficiency. Its personalization technology delivers tailored shopping journeys across channels, transforming browsers into loyal customers. With a Shopify Marketplace app and enterprise integrations, Fredhopper brings advanced product discovery capabilities to modern storefronts without friction. Designed for brands expanding internationally, it supports localized experiences while maintaining brand identity and strategic objectives.

Description

XGEN AI is a flexible generative AI platform designed exclusively for ecommerce teams, enabling them to implement search, recommendations, and chat functionalities with complete autonomy and no need for specialized AI knowledge. This innovative system provides a variety of modular AI tools such as XSearch, which delivers a conversational search experience that comprehends customer intent, synonyms, and image cues; XRecommend, a predictive engine that customizes product offerings for individual users in real-time while focusing on metrics like average order value and conversion rates; and XChat, which functions as an ecommerce chat assistant. Additionally, it effortlessly integrates with current ecommerce data sources and systems such as CDPs, PIM, and CRM, allowing digital teams to quickly create AI-enhanced experiences through straightforward declarative tools rather than complex black-box modeling. XGEN dynamically deploys models by choosing from a diverse library of deep learning architectures tailored to specific product categories and user behaviors, while also continuously adapting based on user feedback gathered through events. This adaptability ensures that the platform remains relevant and effective in meeting the evolving needs of ecommerce businesses.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Retail Execution No 
Amazon Web Services (AWS) No 
BigCommerce No 
Comestri Yes 
FirstSpirit CMS Yes 
Salesforce No 
Shopify No 
eStar Yes 

Integrations

Accenture Cloud Retail Execution Yes 
Amazon Web Services (AWS) Yes 
BigCommerce Yes 
Comestri No 
FirstSpirit CMS No 
Salesforce Yes 
Shopify Yes 
eStar No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rezolve Ai

Founded

2016

Country

United Kingdom

Website

www.crownpeak.com/fredhopper/

Vendor Details

Company Name

XGEN AI

Founded

2020

Country

United States

Website

www.xgen.ai/

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives

Alternatives