Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fredhopper is an enterprise-grade AI product discovery engine built to help retailers and fashion brands elevate their digital commerce performance. As a Crownpeak solution, it blends powerful AI capabilities with merchandiser control, allowing brands to curate experiences while automation handles complexity at scale. The platform enhances online shopping through intent-driven AI search, advanced recommendation engines, and intelligent merchandising tools that adapt to global and local market dynamics. Retailers using Fredhopper report significant improvements in conversion rates, average order value, and operational efficiency. Its personalization technology delivers tailored shopping journeys across channels, transforming browsers into loyal customers. With a Shopify Marketplace app and enterprise integrations, Fredhopper brings advanced product discovery capabilities to modern storefronts without friction. Designed for brands expanding internationally, it supports localized experiences while maintaining brand identity and strategic objectives.

Description

Integrate your customer's interactions across various platforms and channels to ensure a personalized experience regardless of the point of contact. By utilizing Raptor’s Merchandising Center, you can transform your recommendation modules into valuable advertising spaces on your selected channels. This strategy allows you to enhance visibility for specific products, strategically placing them within the customer’s view to merge relevance with promotion. Moreover, you can offer real-time personalized product suggestions that contribute to a distinctive shopping experience. As a result, this approach can lead to an increase in basket size, order value, revenue per visit, and an overall enhancement of the customer experience. Additionally, sending highly personalized emails featuring product recommendations tailored to each individual can further strengthen customer engagement and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acoustic Campaign No 
ActiveCampaign No 
Adjust No 
Bannerflow No 
CanopyDeploy No 
Drupal No 
FirstSpirit CMS Yes 
IBM Watson No 
Magento No 
Mailchimp No 
Microsoft Dynamics 365 No 
Shopify No 
Sleeknote No 
Umbraco No 
WordPress No 
Zuuvi No 
commercetools No 
dotdigital Engagement Cloud No 

Integrations

Acoustic Campaign Yes 
ActiveCampaign Yes 
Adjust Yes 
Bannerflow Yes 
CanopyDeploy Yes 
Drupal Yes 
FirstSpirit CMS No 
IBM Watson Yes 
Magento Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
Shopify Yes 
Sleeknote Yes 
Umbraco Yes 
WordPress Yes 
Zuuvi Yes 
commercetools Yes 
dotdigital Engagement Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rezolve Ai

Founded

2016

Country

United Kingdom

Website

www.crownpeak.com/fredhopper/

Vendor Details

Company Name

Raptor Services

Founded

2013

Country

Denmark

Website

www.raptorservices.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives