Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With FraudXchange, your organization can effectively enhance its capabilities in identifying, averting, and addressing financial fraud, while also collaborating with other member banks and credit unions to strengthen defenses.
Every day, email addresses are exposed to threats. Utilize FraudXchange to pinpoint your institution's most susceptible business email addresses, and receive immediate notifications about breaches, allowing for rapid intervention to safeguard your vulnerable personnel.
By collaborating with other financial entities, you'll gain access to vital insights, tactics, and intelligence, which will significantly enhance your joint initiatives in preventing fraud and minimizing losses.
FraudXchange also expedites the recovery of funds whenever feasible, operating in harmony with the existing regulations established by Regulation E, Regulation CC, the UCC, as well as judicial reviews and the guidelines set forth by the FFIEC and NCUA, ensuring compliance and efficiency in operations.
This comprehensive approach not only protects your institution but also fortifies the entire financial community against fraudulent activities.
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$195 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ThreatAdvice
Founded
2016
Country
United States
Website
www.fraudxchange.com
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No