Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FraudSight effectively combats both in-store and online fraud while enhancing approval rates and reducing instances of false positives. This comprehensive fraud solution integrates exceptional data analytics, cutting-edge technology, and extensive expertise in payment fraud prevention to provide the most accurate assessments of transaction legitimacy. Operating as a cohesive card fraud prevention system, FraudSight safeguards commercial transactions across all platforms. By leveraging a robust framework that merges data intelligence, innovative technology, and expert insights, it ensures superior prediction of fraudulent activities. You can elevate your revenue by achieving higher approval rates while minimizing inaccuracies. The foundation of FraudSight lies in its state-of-the-art machine learning capabilities that continuously assess transactions in real-time during the authorization process, allowing for swift detection of potential fraud. Additionally, this multi-faceted strategy enables integration of your specific business policies and other top-tier fraud prevention tools, ensuring a tailored approach to safeguarding your commerce. This adaptability not only enhances security but also aligns with your operational needs.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Connect
No
Amazon Web Services (AWS)
No
Genesys Cloud CX
No
GigaSECURE
No
Gigamon
No
InteractionSync
No
Verizon Cloud
No
Integrations
Amazon Connect
Yes
Amazon Web Services (AWS)
Yes
Genesys Cloud CX
Yes
GigaSECURE
Yes
Gigamon
Yes
InteractionSync
Yes
Verizon Cloud
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Worldpay
Founded
1993
Country
United States
Website
www.worldpay.com/en/products/fraudsight
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/