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features
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support

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Description

Safeguarding against fraud and ensuring customer trust are crucial priorities for financial institutions, presenting considerable challenges in the process. Fiserv addresses these challenges with its advanced and user-friendly solution for managing financial crime and compliance. The Fraud Risk Manager™ by Fiserv delivers a comprehensive approach to fraud prevention. It seamlessly integrates advanced transaction and customer monitoring alongside a robust case management system, featuring a guided alert management process and customizable workflows. By utilizing Fraud Risk Manager, you experience the advantages of cutting-edge fraud detection technology, which includes improved accuracy, efficient analysis, and heightened operational performance. Additionally, a vast library of customizable risk perspectives and alert criteria equips you to swiftly identify and mitigate fraudulent activities. This extensive resource not only offers significant protection against financial losses due to fraud but also allows users to quickly respond to emerging fraud threats. As a result, your institution can maintain a proactive stance against potential risks in an ever-evolving landscape.

Description

To mitigate financial risks and protect their reputations, it is crucial for operators to combat fraud in real-time, especially concerning roaming and national-to-international calls. Many telecommunications providers have implemented various fraud prevention measures; however, the emergence of new technologies continues to unveil additional vulnerabilities. Adopting protective tools against these new attack vectors is often a slow process. As a result, operators are increasingly moving from traditional offline analysis to utilizing network enforcement capabilities that can halt fraudulent calls as they happen. CDR-based systems, which rely on successful call records, unfortunately overlook failed call attempts, limiting their effectiveness to a reactive stance. Consequently, operators are eager to proactively address fraudulent activities at all stages of the calling process. For instance, by tracking the number of call attempts to known black-listed numbers, operators can identify and block PBX hacked devices, as fraudsters typically cycle through multiple numbers before successfully connecting. Moreover, this proactive approach can help in identifying patterns of behavior that are indicative of larger fraud schemes, thereby enhancing overall security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARGO Yes 
BankingON Yes 

Integrations

ARGO No 
BankingON No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

www.fiserv.com

Vendor Details

Company Name

TOMIA

Founded

1999

Country

United States

Website

tomiaglobal.com/real-time-anti-fraud-raf

Product Features

Fraud Detection

Access Security Management Yes 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto No 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring Yes 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

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