Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To minimize bad debts and the expenses associated with collection and recovery, it is crucial to steer clear of assigning risk segments to applicants who misrepresent their information on applications. It's important to keep serious fraud losses and write-offs from fraudulent applicants as low as possible. Ensuring that fraud detection does not hinder customer service or slow down decision-making is essential. This involves scrutinizing suspicious cases, reviewing application assessment outcomes, and making informed decisions. Streamlining fraud detection and investigative processes through automation can significantly enhance efficiency. User-friendly interfaces are vital to ensure low resource demands and operational costs. Additionally, the system should automatically allocate cases for further investigation and assign a fraud likelihood score to help prioritize actions. Implementing these measures will ultimately lead to more effective fraud management.
Description
LexisNexis® Trail Tracker™ provides investigators with the ability to strategize for each case, outline necessary actions, document their findings, set reminders, and oversee records. This tool enhances workflows through features like monitoring case statuses, tracking referral tips, assigning claims to relevant departments for assessment, delegating cases to investigators, and managing their workloads efficiently. Additionally, Trail Tracker™ serves as a valuable asset for Special Investigations Unit (SIU) management, facilitating the measurement of investigator performance on various cases, tracking recoveries and savings, and generating reports on the activities of the unit. By consolidating all pertinent information into a single system, it promotes greater efficiency and consistency throughout the investigative process. This comprehensive approach not only streamlines operations but also empowers teams to collaborate more effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Scorto
Founded
2001
Country
United States
Website
www.scorto.com
Vendor Details
Company Name
LexisNexis
Founded
1970
Country
United States
Website
risk.lexisnexis.com/products/trail-tracker
Product Features
Fraud Detection
Access Security Management
Yes
Check Fraud Monitoring
No
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
No
For Insurance Industry
Yes
For eCommerce
No
Internal Fraud Monitoring
Yes
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
Yes
Product Features
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No