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support

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Description

Our objective is to assist both franchisors and franchisees in successfully maneuvering through the complexities of franchise marketing. We offer actionable digital marketing guides, insightful industry case studies, and highlight effective franchise marketing strategies. Crafting a successful franchise marketing campaign may prove to be challenging, yet the benefits of doing so are significant when executed properly. At the heart of any stellar marketing initiative lies compelling content. Content marketing focuses on engaging the target audience while simultaneously establishing authority in the field. Despite recognizing the critical role of marketing content, many franchise organizations hesitate to allocate the necessary time and resources for its creation. Utilizing social media platforms such as Instagram, Facebook, and LinkedIn can be an excellent approach to connect with and engage potential franchise leads. Conversely, there is a prevailing sentiment that email marketing has lost its effectiveness as a digital marketing tool in the franchise sector due to the rising prominence of social media. Yet, it is essential to remember that integrating various marketing channels may yield the best results overall.

Description

Gorilla Dash is the operating system for franchise networks. It replaces the stack of separate subscriptions a multi-location business normally runs - reporting tool, CRM, website builder, email platform, SMS gateway, review manager, intranet, help desk - with one platform where every location's data lives in the same place. The structure is built for franchising. A head-office (parent) account sits above an unlimited number of independent location accounts. Each franchisee, area developer or branch manages its own contacts, website, campaigns and phone numbers, while head office keeps full visibility, network-wide reporting and brand control from the level above. What is included: Operations and reporting - financial reporting, benchmarking across locations, support ticketing, vendor and supplier management, memberships and subscriptions, appointment scheduling, event calendar, organisation charts. Marketing and sales - franchise websites with local pages, CRM and lead management, email marketing, SMS messaging, reputation and review management, call tracking, competitions and promotions, online stores and branded merchandise stores. People and communications - internal communications, knowledge base and training, resource library, recruitment, plus REST and GraphQL APIs with POS, accounting and marketing integrations. Pricing starts at US$52 per location per month.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AVANSER No 
Amazon Web Services (AWS) No 
Bigin by Zoho CRM No 
Gmail No 
Google Ads No 
Google Analytics No 
Google Business Profile No 
Google Cloud Platform No 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Azure No 
Salesforce No 
Stripe No 
Toast POS No 
Twilio No 
VMware Cloud Foundation Operations No 
Yelp No 
Zapier No 
Zapier Canvas No 
ezCater No 

Integrations

AVANSER Yes 
Amazon Web Services (AWS) Yes 
Bigin by Zoho CRM Yes 
Gmail Yes 
Google Ads Yes 
Google Analytics Yes 
Google Business Profile Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Salesforce Yes 
Stripe Yes 
Toast POS Yes 
Twilio Yes 
VMware Cloud Foundation Operations Yes 
Yelp Yes 
Zapier Yes 
Zapier Canvas Yes 
ezCater Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$52
US$52 per location per month. Standard, Growth and Pro plans are available depending on the modules a network needs, and professional services (custom development, data migration, integration work) are billed at US$70 per hour. Head office pays for the network or each location is billed directly - both are supported.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FranchiseHive

Founded

2016

Country

United States

Website

franchisehive.com

Vendor Details

Company Name

Gorilla Dash

Founded

2019

Country

United States

Website

gorilladash.com

Product Features

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering Yes 
CRM No 
Commission Management Yes 
Construction Tracker Yes 
Contract Management & Signature No 
Franchise Intranet Yes 
Job Scheduling Yes 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store Yes 
Reputation Management No 
Website Manager Yes 

Product Features

Franchise Management

Appointment Scheduling Yes 
Automatic Re-ordering Yes 
CRM Yes 
Commission Management Yes 
Construction Tracker Yes 
Contract Management & Signature Yes 
Franchise Intranet Yes 
Job Scheduling Yes 
LMS / Training Yes 
Marketing Yes 
Onboarding Yes 
Online Store Yes 
Reputation Management Yes 
Website Manager Yes 

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