Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FranConnect, a cloud-native Franchise Management SaaS Platform, provides all your departments, including sales, finance, support, and marketing, a single view of your franchise company.
FranConnect's powerful cloud platform is able to help you grow, scale, and optimize your business, no matter if you are an emerging franchise or a more established brand.
Over 800 brands around the world have relied on FranConnect for their sales, operations, and marketing backbones for nearly 20 years. FranConnect is used by nine of the Top 10 Fastest Growing Franchise Businesses by Franchise Times to drive growth, increase profitability, and streamline operations. FranConnect customers come from all industries, sizes, and growth phases. They grow 44% faster than the wider franchising market.
Description
Regardless of whether you're a well-established franchise organization, a startup contemplating expansion through franchising, or a budding franchisor with several franchise units, the franchise management software developed by FranchiseSoft is designed to boost your sales, enhance customer and franchisee satisfaction, and provide comprehensive reporting and oversight for both franchisors and franchisees. The platform allows you to create and manage custom surveys, offering analytical reports that can be utilized by both parties effectively. It also supports various departments by facilitating the escalation of support tickets and includes a dashboard to track all franchisee inquiries, alongside detailed reporting for thorough analytics. Additionally, franchisors benefit from a Call Center feature that assists in managing customer interactions for franchisees, who, in turn, can generate quotes, schedule appointments, and issue invoices to their clients. Furthermore, FranchiseSoft offers mobile applications for field representatives on both iOS and Android platforms, ensuring that all stakeholders remain connected and efficient while on the go. This innovative software ultimately empowers both franchisors and franchisees to streamline their operations and achieve greater success together.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AnswerConnect
Yes
AnswerForce
Yes
Authorize.Net
No
Boomi
Yes
Call Sumo
Yes
Dropbox
No
Franpos POS System
No
Gmail
Yes
Microsoft Outlook
Yes
PayPal
No
Integrations
AnswerConnect
No
AnswerForce
No
Authorize.Net
Yes
Boomi
No
Call Sumo
No
Dropbox
Yes
Franpos POS System
Yes
Gmail
No
Microsoft Outlook
No
PayPal
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FranConnect
Founded
2004
Country
United States
Website
www.franconnect.com
Vendor Details
Company Name
FranchiseSoft
Founded
2015
Country
Canada
Website
franchisesoft.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
Yes
CRM
No
Commission Management
Yes
Construction Tracker
Yes
Contract Management & Signature
No
Franchise Intranet
Yes
Job Scheduling
Yes
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
Yes
Reputation Management
No
Website Manager
Yes
Product Features
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
Yes
CRM
No
Commission Management
Yes
Construction Tracker
Yes
Contract Management & Signature
No
Franchise Intranet
Yes
Job Scheduling
Yes
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
Yes
Reputation Management
No
Website Manager
Yes