Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FranConnect, a cloud-native Franchise Management SaaS Platform, provides all your departments, including sales, finance, support, and marketing, a single view of your franchise company. FranConnect's powerful cloud platform is able to help you grow, scale, and optimize your business, no matter if you are an emerging franchise or a more established brand. Over 800 brands around the world have relied on FranConnect for their sales, operations, and marketing backbones for nearly 20 years. FranConnect is used by nine of the Top 10 Fastest Growing Franchise Businesses by Franchise Times to drive growth, increase profitability, and streamline operations. FranConnect customers come from all industries, sizes, and growth phases. They grow 44% faster than the wider franchising market.

Description

Regardless of whether you're a well-established franchise organization, a startup contemplating expansion through franchising, or a budding franchisor with several franchise units, the franchise management software developed by FranchiseSoft is designed to boost your sales, enhance customer and franchisee satisfaction, and provide comprehensive reporting and oversight for both franchisors and franchisees. The platform allows you to create and manage custom surveys, offering analytical reports that can be utilized by both parties effectively. It also supports various departments by facilitating the escalation of support tickets and includes a dashboard to track all franchisee inquiries, alongside detailed reporting for thorough analytics. Additionally, franchisors benefit from a Call Center feature that assists in managing customer interactions for franchisees, who, in turn, can generate quotes, schedule appointments, and issue invoices to their clients. Furthermore, FranchiseSoft offers mobile applications for field representatives on both iOS and Android platforms, ensuring that all stakeholders remain connected and efficient while on the go. This innovative software ultimately empowers both franchisors and franchisees to streamline their operations and achieve greater success together.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AnswerConnect Yes 
AnswerForce Yes 
Authorize.Net No 
Boomi Yes 
Call Sumo Yes 
Dropbox No 
Franpos POS System No 
Gmail Yes 
Microsoft Outlook Yes 
PayPal No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Text Request Yes 
Textellent Yes 
World Manager Yes 

Integrations

AnswerConnect No 
AnswerForce No 
Authorize.Net Yes 
Boomi No 
Call Sumo No 
Dropbox Yes 
Franpos POS System Yes 
Gmail No 
Microsoft Outlook No 
PayPal Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Text Request No 
Textellent No 
World Manager No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FranConnect

Founded

2004

Country

United States

Website

www.franconnect.com

Vendor Details

Company Name

FranchiseSoft

Founded

2015

Country

Canada

Website

franchisesoft.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering Yes 
CRM No 
Commission Management Yes 
Construction Tracker Yes 
Contract Management & Signature No 
Franchise Intranet Yes 
Job Scheduling Yes 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store Yes 
Reputation Management No 
Website Manager Yes 

Product Features

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering Yes 
CRM No 
Commission Management Yes 
Construction Tracker Yes 
Contract Management & Signature No 
Franchise Intranet Yes 
Job Scheduling Yes 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store Yes 
Reputation Management No 
Website Manager Yes 

Alternatives

BrandWide Reviews

BrandWide

Soffront Corporation
BrandWide Reviews

BrandWide

Soffront Corporation