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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Foswiki serves as a collaborative platform that enables you and your colleagues to edit and manage pages directly through your web browser. It provides advanced tools such as macros that facilitate page automation and allow the creation of comprehensive applications right from your browser interface. Discover the reasons why Foswiki stands out as the perfect collaboration solution for your project, team, or organization. It features a top-tier text editor that ensures a WYSIWYG experience, enabling the creation of dynamic pages, status boards, to-do lists, inventory systems, employee handbooks, bug trackers, and much more. You have the flexibility to customize the layout either site-wide or on a per-page, user, or group basis. With over 200 actively maintained extensions available, you can significantly enhance its core functionality. Additionally, Foswiki is fully compatible with TWiki, offering a straightforward migration process. The community around Foswiki is not only free and welcoming but also committed to providing effective support based on democratic principles. If necessary, you can implement flexible access controls to protect specific pages. Moreover, the platform supports versioned documents and attachments, complete with a detailed revision history for easy tracking of changes. This robust feature set makes Foswiki an invaluable tool for collaborative efforts across various domains.

Description

A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace Yes 
Desktop.com No 
Indent No 
Mermaid Chart Yes 
Outdoo AI No 
Rippling No 
TWiki Yes 
Teamstack No 
Zendesk No 

Integrations

AWS Marketplace No 
Desktop.com Yes 
Indent Yes 
Mermaid Chart No 
Outdoo AI Yes 
Rippling Yes 
TWiki No 
Teamstack Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$57.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Foswiki

Founded

2008

Website

foswiki.org

Vendor Details

Company Name

Blue Mango Learning Systems

Founded

2004

Country

United States

Website

www.bluemangolearning.com

Product Features

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

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