Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Foswiki serves as a collaborative platform that enables you and your colleagues to edit and manage pages directly through your web browser. It provides advanced tools such as macros that facilitate page automation and allow the creation of comprehensive applications right from your browser interface. Discover the reasons why Foswiki stands out as the perfect collaboration solution for your project, team, or organization. It features a top-tier text editor that ensures a WYSIWYG experience, enabling the creation of dynamic pages, status boards, to-do lists, inventory systems, employee handbooks, bug trackers, and much more. You have the flexibility to customize the layout either site-wide or on a per-page, user, or group basis. With over 200 actively maintained extensions available, you can significantly enhance its core functionality. Additionally, Foswiki is fully compatible with TWiki, offering a straightforward migration process. The community around Foswiki is not only free and welcoming but also committed to providing effective support based on democratic principles. If necessary, you can implement flexible access controls to protect specific pages. Moreover, the platform supports versioned documents and attachments, complete with a detailed revision history for easy tracking of changes. This robust feature set makes Foswiki an invaluable tool for collaborative efforts across various domains.

Description

A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Desktop.com
Indent
Mermaid Chart
Rippling
TWiki
Teamstack
Zendesk

Integrations

AWS Marketplace
Desktop.com
Indent
Mermaid Chart
Rippling
TWiki
Teamstack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$57.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Foswiki

Founded

2008

Website

foswiki.org

Vendor Details

Company Name

Blue Mango Learning Systems

Founded

2004

Country

United States

Website

www.bluemangolearning.com

Product Features

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Alternatives

Alternatives

Helpie Reviews

Helpie

Helpie WP
Panviva Reviews

Panviva

Upland Software