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features
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support

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Description

FortuneNext 9.0 (FN 9.0) from IDS Next redefines hospitality management with an all-in-one ERP platform that brings together every operational facet under one roof. Designed for independent hotels, large groups, and chain properties, it simplifies complex workflows from guest management to finance and HR. The system’s front office module streamlines reservations, check-ins, and guest services, while the POS and banquet management modules ensure smooth F&B and event operations. Its financial management tools provide real-time insights into revenue, payroll, and budgeting for better decision-making. With materials and maintenance management, hotels can track inventory and resolve operational issues efficiently. Features like iAlert notifications and the FortuneNext Report Builder add automation and analytics, offering instant staff updates and detailed business reports. The platform’s responsive design and customizable modules allow hoteliers to tailor workflows to their property’s unique needs. Backed by IDS Next’s global expertise, FortuneNext 9.0 delivers the scalability, reliability, and intelligence needed to keep modern hospitality businesses ahead of the curve.

Description

Our offerings harness the capabilities of Microsoft Dynamics 365 Power Platform to create an array of robust customer relationship management tools tailored specifically for the hospitality sector. Various establishments, including resorts, hotels, spas, restaurants, golf courses, and hospitality management firms, regardless of their size, can take advantage of our innovative solutions. By consolidating guest interactions into a single platform, you can cultivate a comprehensive 360° view of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. At its core, Microsoft Dynamics 365 Customer Engagement serves as a versatile software development platform. The Dynamics 365 system is highly extensible, designed with the intent of customization at its forefront. Central to this offering is what Microsoft refers to as the xRM Platform, which encompasses any relationship management needs. Although the product includes powerful general CRM functionalities, these are not specifically crafted for the hospitality industry, which is precisely where Hospitality Suite CRM comes into play. This specialized approach ensures that the unique demands of hospitality professionals are met effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bingoforge Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
IDS Next Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Power BI No 
Revseed Yes 

Integrations

Bingoforge No 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
IDS Next No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Power BI Yes 
Revseed No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IDS Next

Founded

1987

Country

India

Website

www.idsnext.com

Vendor Details

Company Name

HospiTalitySoft 365

Founded

2019

Country

United States

Website

www.hospitalitysoft365.com/hospitalitysuite

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

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