Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FortressIQ is the industry's most advanced process-intelligence platform. It allows enterprises to decode work and transform experiences. FortressIQ combines innovative computer vision with artificial intelligence to provide unprecedented process insights. It is extremely fast and delivers detail and accuracy that are unattainable using traditional methods. The platform automatically acquires process data across multiple systems. This empowers enterprises to understand, monitor and improve their operations, employee and customer experience, and every business process. FortressIQ was established in 2017 and is supported by Lightspeed Venture Partners and Boldstart Ventures as well as Comcast Ventures and Eniac Ventures. Continuously and automatically identify inefficiencies and process variations to determine optimal process paths and reduce time to automate.
Description
Q-nomy aims to enhance every customer interaction by driving increased sales, boosting customer satisfaction, and enriching the overall experience. We believe that the key to fulfilling this goal lies in offering comprehensive Customer Experience Optimization. This approach customizes the unique journey of each customer through both digital and physical service platforms, aligning with their personal backgrounds, expectations, and specific needs. With Customer Experience Optimization, businesses can simultaneously deepen customer engagement and promote additional products and services, all while ensuring personalized interactions across various channels. Our commitment to realizing this vision is reflected in the ongoing refinement and development of our flagship product, Q-Flow, which we continuously improve to better serve our customers. Through these efforts, we aim to set a new standard in customer experience management.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Automation Anywhere
Founded
2017
Country
United States
Website
www.fortressiq.com
Vendor Details
Company Name
Q-Nomy
Founded
2002
Country
United States
Website
www.qnomy.com/q-flow-solution
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
Yes
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
No
Data Mining
Yes
Data Visualization
Yes
Data Warehousing
No
High Volume Processing
No
No-Code Sandbox
No
Predictive Analytics
No
Templates
No
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
Yes
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
Yes
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
Yes
Process Modeling & Design
No
Visual Workflow Management
No
Computer Vision
Blob Detection & Analysis
Yes
Building Tools
No
Image Processing
Yes
Multiple Image Type Support
No
Reporting / Analytics Integration
Yes
Smart Camera Integration
No
Data Discovery
Contextual Search
No
Data Classification
No
Data Matching
No
False Positives Reduction
No
Self Service Data Preparation
No
Sensitive Data Identification
Yes
Visual Analytics
No
Deep Learning
Convolutional Neural Networks
No
Document Classification
No
Image Segmentation
Yes
ML Algorithm Library
No
Model Training
Yes
Neural Network Modeling
Yes
Self-Learning
No
Visualization
Yes
Machine Learning
Deep Learning
Yes
ML Algorithm Library
Yes
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
No
Statistical / Mathematical Tools
No
Templates
No
Visualization
Yes
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
Yes
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Robotic Process Automation (RPA)
Analytics
Yes
Attended Automation
No
Code-free Development
No
Image Recognition
Yes
Optical Character Recognition
Yes
Process Builder
No
Third Party Application Integration
Yes
Unattended Automation
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No