Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fortinet has established itself as the leading SD-WAN provider in terms of market share revenue growth. Its SD-WAN solution offers sophisticated routing, self-healing features, and adaptable security through either a network firewall or SASE-based cloud-delivered services, all integrated into a cohesive package. The Fortinet Secure SD-WAN (software-defined wide-area network) empowers businesses to both transform and secure their WAN edges comprehensively. By adopting a Security-driven Networking strategy that operates on a single operating system with a unified management console, organizations can enjoy an enhanced user experience, improved security effectiveness through the convergence of networking and security, and increased operational continuity and efficiency. Designed to tackle contemporary complexities and threats, Fortinet Secure SD-WAN caters to the essential business needs of its customers. Furthermore, its architecture is built to evolve, safeguarding investments as organizations embark on a digital-first path and facilitate a work-from-anywhere environment, ensuring they remain resilient in the face of changing technological landscapes.
Description
Empower your customer service representatives to remain engaged no matter their location. By fostering a motivated and enthusiastic remote team, you can ensure that every interaction with customers feels personal and genuine. With the use of Stella Connect, you can maintain high standards in customer service and effectively coach your agents from any setting, distancing them from traditional contact center environments. This platform enhances agent engagement and boosts performance for remote customer service teams. Agents face unexpected challenges daily, but their effectiveness should always be predictable and reliable. Strengthen the connection among remote teams with tailored dashboards, open channels for feedback, and individualized coaching sessions. While negative feedback is sometimes inevitable, Medallia’s Agent Connect offers agents the opportunity to make improvements and seek assistance proactively. By providing agents with real-time insights, you can place them in control of their performance and growth. This approach not only benefits agents but also leads to increased customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
ARIA SDS Packet Intelligence
Yes
AuthControl Sentry
Yes
BugZero
Yes
Enterpret
No
Expel
Yes
FortiVoice
Yes
HPE Consumption Analytics
Yes
Medigate
Yes
Microland
Yes
Oracle Big Data Discovery
Yes
Integrations
ARIA SDS Packet Intelligence
No
AuthControl Sentry
No
BugZero
No
Enterpret
Yes
Expel
No
FortiVoice
No
HPE Consumption Analytics
No
Medigate
No
Microland
No
Oracle Big Data Discovery
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fortinet
Founded
2000
Country
United States
Website
www.fortinet.com/products/sd-wan
Vendor Details
Company Name
Medallia
Founded
2001
Country
United States
Website
stellaconnect.com
Product Features
SD-WAN
Application Delivery Control
Yes
Centralized Orchestration
Yes
Dynamic Path Selection
Yes
Multi-Cloud Management
Yes
Policy-based Management
Yes
VPN
Yes
WAN Optimization
Yes
Zero-Touch Provisioning
Yes
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes