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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Fortinet has established itself as the leading SD-WAN provider in terms of market share revenue growth. Its SD-WAN solution offers sophisticated routing, self-healing features, and adaptable security through either a network firewall or SASE-based cloud-delivered services, all integrated into a cohesive package. The Fortinet Secure SD-WAN (software-defined wide-area network) empowers businesses to both transform and secure their WAN edges comprehensively. By adopting a Security-driven Networking strategy that operates on a single operating system with a unified management console, organizations can enjoy an enhanced user experience, improved security effectiveness through the convergence of networking and security, and increased operational continuity and efficiency. Designed to tackle contemporary complexities and threats, Fortinet Secure SD-WAN caters to the essential business needs of its customers. Furthermore, its architecture is built to evolve, safeguarding investments as organizations embark on a digital-first path and facilitate a work-from-anywhere environment, ensuring they remain resilient in the face of changing technological landscapes.

Description

Empower your customer service representatives to remain engaged no matter their location. By fostering a motivated and enthusiastic remote team, you can ensure that every interaction with customers feels personal and genuine. With the use of Stella Connect, you can maintain high standards in customer service and effectively coach your agents from any setting, distancing them from traditional contact center environments. This platform enhances agent engagement and boosts performance for remote customer service teams. Agents face unexpected challenges daily, but their effectiveness should always be predictable and reliable. Strengthen the connection among remote teams with tailored dashboards, open channels for feedback, and individualized coaching sessions. While negative feedback is sometimes inevitable, Medallia’s Agent Connect offers agents the opportunity to make improvements and seek assistance proactively. By providing agents with real-time insights, you can place them in control of their performance and growth. This approach not only benefits agents but also leads to increased customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARIA SDS Packet Intelligence Yes 
AuthControl Sentry Yes 
BugZero Yes 
Enterpret No 
Expel Yes 
FortiVoice Yes 
HPE Consumption Analytics Yes 
Medigate Yes 
Microland Yes 
Oracle Big Data Discovery Yes 
PowerTerm Pro Yes 
Proofpoint Adaptive Email Security Yes 
RapidScale Identity as a Service Yes 
SIRP Yes 
Spoom Yes 
VEEUE Yes 
Vectra AI Yes 
iTalent Yes 

Integrations

ARIA SDS Packet Intelligence No 
AuthControl Sentry No 
BugZero No 
Enterpret Yes 
Expel No 
FortiVoice No 
HPE Consumption Analytics No 
Medigate No 
Microland No 
Oracle Big Data Discovery No 
PowerTerm Pro No 
Proofpoint Adaptive Email Security No 
RapidScale Identity as a Service No 
SIRP No 
Spoom No 
VEEUE No 
Vectra AI No 
iTalent No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fortinet

Founded

2000

Country

United States

Website

www.fortinet.com/products/sd-wan

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

stellaconnect.com

Product Features

SD-WAN

Application Delivery Control Yes 
Centralized Orchestration Yes 
Dynamic Path Selection Yes 
Multi-Cloud Management Yes 
Policy-based Management Yes 
VPN Yes 
WAN Optimization Yes 
Zero-Touch Provisioning Yes 

Product Features

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards Yes 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Alternatives

Alternatives

Bigleaf Reviews

Bigleaf

Bigleaf Networks
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