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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

WISdom connects database, financial, and technical teams, fostering a robust environment, enhancing code efficiency, and lowering data expenses, all through a single cohesive platform. It allows users to view their entire data landscape from one centralized location, integrating code and revealing potential performance enhancements. By providing insights into server health, WISdom enhances visibility within the environment while offering contextual recommendations. Enterprise dashboards highlight the most pressing issues and opportunities for immediate attention. Given that a significant portion of a DBA's time—approximately 90%—is devoted to proactively detecting and resolving problems as well as optimizing systems, WISdom was specifically designed with workload optimization in mind. Focusing on this area, WISdom empowers users to scrutinize code and pinpoint statements that incur the highest costs. Additionally, WISdom enhances monitoring and alerting capabilities for SQL Server ecosystems by leveraging machine learning to reduce false positives and concentrate on critical concerns, ultimately streamlining the management process. As a result, teams can improve their operational efficiency while effectively addressing the most impactful issues.

Description

Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

.NET Yes 
SQL Yes 
SQL Server Yes 

Integrations

.NET No 
SQL No 
SQL Server No 

Pricing Details

$850 per year
Free Trial Yes 
Free Version No 

Pricing Details

$2000.00/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fortified

Founded

2022

Country

United States

Website

fortified.com/fortified-wisdom/

Vendor Details

Company Name

L3 Prime

Founded

2002

Country

Canada

Website

wisdomwfm.com

Product Features

Product Features

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

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