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features
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support

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Description

For-Sight Guest Engagement serves as an innovative Marketing and Hotel CRM solution aimed at elevating the guest experience by increasing direct bookings, improving data utilization, and optimizing marketing efforts. This solution gathers crucial data from your Property Management System (PMS) alongside several essential hotel systems, such as Point of Sale, Reputation Management, and Wifi registration. By continuously integrating this information, it establishes a comprehensive and reliable source of truth for each guest, tracking their interactions at every stage of their hotel experience. With our user-friendly and intuitive Query Engine, you can perform in-depth analyses of your data, and save or schedule regular queries to streamline your workflow. Furthermore, this tool allows you to segment your data effectively, enabling you to provide tailored omnichannel communications to your guests, thus enhancing their overall experience and creating opportunities for upselling. The emphasis on delivering a customized guest experience not only fosters brand loyalty and boosts direct bookings but also enhances the return on investment for your marketing strategies while reducing dependence on online travel agencies. Ultimately, this helps hotels to build stronger relationships with their guests, leading to long-term success.

Description

Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Delphi Yes 
GuestCentric Yes 
GuestRevu Yes 
Guesty Yes 
Hotellinx Cloud Yes 
Oracle Cloud Infrastructure Yes 
Premier Software Core Yes 
ResDiary Yes 
Rezlynx Yes 
Shiji Daylight PMS Yes 
SiteMinder Yes 
protel MICE Yes 

Integrations

Delphi No 
GuestCentric No 
GuestRevu No 
Guesty No 
Hotellinx Cloud No 
Oracle Cloud Infrastructure No 
Premier Software Core No 
ResDiary No 
Rezlynx No 
Shiji Daylight PMS No 
SiteMinder No 
protel MICE No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

For-Sight

Country

United Kingdom

Website

for-sight.com

Vendor Details

Company Name

Global Hospitality Solutions

Country

Philippines

Website

www.myghs.com/irewards

Product Features

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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