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Description

For-Sight Guest Engagement serves as an innovative Marketing and Hotel CRM solution aimed at elevating the guest experience by increasing direct bookings, improving data utilization, and optimizing marketing efforts. This solution gathers crucial data from your Property Management System (PMS) alongside several essential hotel systems, such as Point of Sale, Reputation Management, and Wifi registration. By continuously integrating this information, it establishes a comprehensive and reliable source of truth for each guest, tracking their interactions at every stage of their hotel experience. With our user-friendly and intuitive Query Engine, you can perform in-depth analyses of your data, and save or schedule regular queries to streamline your workflow. Furthermore, this tool allows you to segment your data effectively, enabling you to provide tailored omnichannel communications to your guests, thus enhancing their overall experience and creating opportunities for upselling. The emphasis on delivering a customized guest experience not only fosters brand loyalty and boosts direct bookings but also enhances the return on investment for your marketing strategies while reducing dependence on online travel agencies. Ultimately, this helps hotels to build stronger relationships with their guests, leading to long-term success.

Description

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Delphi Yes 
GuestCentric Yes 
GuestRevu Yes 
Guesty Yes 
Hotellinx Cloud Yes 
Oracle Cloud Infrastructure Yes 
Premier Software Core Yes 
ResDiary Yes 
Rezlynx Yes 
Shiji Daylight PMS Yes 
SiteMinder Yes 
protel MICE Yes 

Integrations

Delphi No 
GuestCentric No 
GuestRevu No 
Guesty No 
Hotellinx Cloud No 
Oracle Cloud Infrastructure No 
Premier Software Core No 
ResDiary No 
Rezlynx No 
Shiji Daylight PMS No 
SiteMinder No 
protel MICE No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

For-Sight

Country

United Kingdom

Website

for-sight.com

Vendor Details

Company Name

TripSee

Founded

2010

Country

United States

Website

www.tripsee.travel/concierge/

Product Features

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Alternatives

TRACK CRM Reviews

TRACK CRM

TRACK Hospitality Software

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