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Description

Over 25 years ago, one of our founders was working as the IT Director of a large behavioural health and residential services agency in New York. Sensing a need for a better way to track and report on their services, he developed a case management system for his agency. Over time, two other agencies joined in and helped expand the software so that it could serve the needs of virtually any human services agency in the country. Today, Foothold’s team and our software support hundreds of agencies across the nation, in Guam, and in Puerto Rico. With our technology expertise and roots in human services, we continue to empower agencies to focus on their missions.

Description

QUALO is an adaptable cloud-based software platform designed to tackle prevalent data output and visualization challenges in the areas of behavioral health, community health, and healthcare. The system's primary goal is to offer valuable insights without overwhelming stakeholders, including clients, staff, administrators, and funders. QUALO combines data collection tools with customized evidence-based practice supports, ensuring the precise capture of pertinent information at the right moment. Additionally, it incorporates specialized care coordination features tailored explicitly for the requirements of human service providers. One of QUALO's key strengths lies in its seamless integration capability with various systems, notably electronic health records (EHRs). Acting as a singular data entry point, it works to enhance the limitations often inherent in EHRs' data output and visualization. Moreover, QUALO's mobile-friendly design enables universal access across different devices, thereby streamlining the entire data collection process for enhanced efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CaraSolva Yes 
Change Healthcare Data & Analytics Yes 
Snowflake Yes 
iPrescribe Yes 

Integrations

CaraSolva No 
Change Healthcare Data & Analytics No 
Snowflake No 
iPrescribe No 

Pricing Details

On Request
Free Trial No 
Free Version No 

Pricing Details

QUALO pricing is broken down into two categories:
one-time set up costs to get your organization up and running, and monthly system use costs to provide hosting, data storage, system enhancements, and help desk support.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Foothold Technology

Founded

2000

Country

United States

Website

footholdtechnology.com

Vendor Details

Company Name

Advanced Metrics

Founded

2012

Country

United States

Website

advancedmetrics.net/what-is-qualo/

Product Features

Applied Behavior Analysis (ABA)

ABA Data Collection No 
Appointment Management No 
Assessments No 
Billing & Invoicing No 
Document Management No 
Insurance Management No 
Learning Management No 
Mobile Access No 
Practice Management No 
Program Management No 
Progress Tracking No 
Reporting / Analytics No 

e-Prescribing

Clinical Alerts Yes 
Drug Reference Database Yes 
EPCS Yes 
Electronic Prior Authorization Yes 
Formulary Management Yes 
Medication History Yes 
Prescription Cancellation Yes 
Prescription Renewals Yes 
Refill Management Yes 

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified Yes 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management Yes 
For Healthcare Yes 
Incident Management Yes 
Policy Training No 
Remediation Management Yes 
Risk Management Yes 
Vendor Management Yes 

Human Services

Case Management Yes 
Certification & Licensing Yes 
Child Welfare Management Yes 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling Yes 
Time Tracking Yes 
Training Management Yes 

Long Term Care

Claims Management Yes 
Clinical Care Yes 
EHR Yes 
Electronic Health Record Yes 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care Yes 
MDS Review No 
Patient Records Yes 
Staff Scheduling Yes 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry Yes 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History Yes 
Patient Eligibility Checks Yes 
Practice Management Yes 
Quotes/Estimates No 
Remittance Advice Yes 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop Yes 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling No 
Patient Records No 
Patient Scheduling Yes 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

Mental Health

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans Yes 
Billing & Invoicing Yes 
Claims Management Yes 
E-Prescribing Yes 
EDI Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential Yes 
Multi-Provider Practice Yes 
Patient Portal Yes 
Personnel Management Yes 
Progress Notes Yes 
Single Provider Practice No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification Yes 
HIPAA Compliant Yes 
Medical History Records Yes 
Patient Records Yes 
Referral Management Yes 
Treatment Planning Yes 

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access Yes 
Intake Forms Yes 
Lab Results Yes 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations No 

Population Health Management (PHM)

Analytics Yes 
Cost-of-Care Analysis No 
Data Storage Yes 
EMR/EHR Integration Yes 
Patient Engagement No 
Patient Identification No 
Patient Risk Stratification No 
Patient-Reported Outcomes Yes 
Payment Bundling Yes 
Predictive Alerts Yes 
Test & Treatment Reminders No 
Utilization Tracking Yes 

Revenue Cycle Management

Accounts Receivable Yes 
Claims Management Yes 
Collections Management Yes 
EHR/EMR Integration No 
For Healthcare Yes 
ICD-10 Compliance Yes 
Insurance Verification Yes 
Medical Billing Yes 
Patient Portal Yes 
Patient Registration No 
Patient Scheduling Yes 
Payment Processing No 

Social Work Case Management

Case Notes Yes 
Client Management Yes 
Document Management Yes 
Forms Management Yes 
Goal Setting / Tracking Yes 
Program Management Yes 
Referral Management Yes 
Reporting & Statistics Yes 
Scheduling Yes 
Volunteer Management Yes 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Product Features

Data Collection

QUALO's case management platform stands out in the realm of data collection, featuring a robust array of tools and structured workflows. These capabilities simplify the tasks of gathering, analyzing, and applying essential client information. With customizable forms and templates, providers can tailor data capture to meet their specific requirements. The structured workflows promote consistency and thoroughness in data collection, minimizing errors and enhancing data integrity. The platform also offers interactive dashboards that provide real-time insights and analytics, equipping providers to make swift, informed decisions. Automated reminders and notifications help the team stay organized with assessments, follow-ups, and documentation, ensuring that no vital information is overlooked. Additionally, QUALO's mobile-friendly design facilitates data entry and access while on the move, making it ideal for field staff and remote teams.

Home Health Care

QUALO revolutionizes home health care by offering tailored tools and structured workflows. Its customizable forms meticulously gather patient data, resulting in thorough care plans. The guided workflows facilitate uniformity in care, spanning from initial assessments to follow-up visits, thereby encouraging adherence to best practices. With real-time analytics and reporting, healthcare providers gain valuable insights into patient progress, enabling prompt modifications to care strategies. Automated notifications aid in the organization of visits and follow-ups, minimizing the occurrence of missed appointments. Additionally, QUALO’s mobile functionality empowers caregivers to input and access information anytime, enhancing both efficiency and precision. The platform promotes effective communication and collaboration among care teams, ensuring a unified approach to patient care. These capabilities empower providers to deliver exceptional, personalized home health services, enhancing patient outcomes while alleviating administrative tasks, making QUALO an indispensable tool for home health care professionals.

Billing & Invoicing No 
Charting Yes 
Electronic Signature Yes 
Employee Tracking Yes 
Medication Database No 
Patient Intake Yes 
Scheduling Yes 
Time / Task Reporting Yes 

Human Services

QUALO revolutionizes human services and community health care by offering specialized tools and workflows designed to meet the unique needs of each client. Its customizable forms efficiently collect detailed client data, while structured workflows ensure a consistent approach to care from initial intake through to follow-up. With secure record-keeping and real-time documentation, case management and service coordination are made more efficient. The platform's real-time reporting and analytics provide valuable insights into client development, allowing for prompt interventions when necessary. Automated notifications help ensure that important tasks, such as appointments and follow-ups, are consistently addressed. QUALO’s mobile-friendly design supports field operations, enabling users to enter and access data while on the move. Additionally, it promotes collaboration among diverse teams, enhancing communication and coordination of care. These capabilities empower providers to deliver exceptional, individualized services, enhance client outcomes, and minimize administrative tasks, making QUALO an essential tool for those in human services and community health care.

Case Management Yes 
Certification & Licensing No 
Child Welfare Management No 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling Yes 
Time Tracking Yes 
Training Management No 

Mental Health

QUALO streamlines the operations of mental health professionals by offering customized tools and workflows. Its adaptable assessment forms enable practitioners to collect detailed client histories, monitor symptoms, and outline treatment strategies effectively. The platform's guided workflows promote adherence to best practices from the initial intake process through to ongoing care and follow-up, ensuring a consistent approach to patient care. With secure documentation for client records and session notes, therapists can accurately track progress and manage medications in real-time. Additionally, real-time analytics and reporting provide valuable insights into client development, allowing clinicians to modify their approaches as necessary. Automated reminders simplify the scheduling of appointments and follow-ups, promoting timely intervention. Furthermore, QUALO fosters collaboration among interdisciplinary teams, enhancing communication and coordination efforts. These features collectively elevate the quality of care, improve client outcomes, and alleviate administrative workload, making QUALO an essential resource for mental health service providers.

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans Yes 
Billing & Invoicing No 
Claims Management No 
E-Prescribing No 
EDI No 
EMR / EHR No 
HIPAA Compliant Yes 
Inpatient / Residential Yes 
Multi-Provider Practice Yes 
Patient Portal No 
Personnel Management Yes 
Progress Notes Yes 
Single Provider Practice Yes 

Patient Case Management

QUALO is a user-friendly case management solution designed to optimize workflows for health and human services as well as behavioral health professionals. It combines sophisticated data analytics with a straightforward interface to improve case monitoring, client evaluations, and service coordination. Key features of QUALO include customizable dashboards, instant reporting capabilities, secure client information storage, and automated reminders, all of which empower providers to offer prompt and individualized care. By enabling collaborative care teams to access organized and readily available information, QUALO improves client results, minimizes administrative tasks, and encourages evidence-based methodologies. With its strong security protocols, QUALO ensures data confidentiality and adheres to industry regulations, making it an essential resource for contemporary case management.

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing No 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification Yes 
HIPAA Compliant Yes 
Medical History Records Yes 
Patient Records Yes 
Referral Management Yes 
Treatment Planning Yes 

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