Average Ratings 2 Ratings
Average Ratings 123 Ratings
Description
Over 25 years ago, one of our founders was working as the IT Director of a large behavioural health and residential services agency in New York. Sensing a need for a better way to track and report on their services, he developed a case management system for his agency. Over time, two other agencies joined in and helped expand the software so that it could serve the needs of virtually any human services agency in the country.
Today, Foothold’s team and our software support hundreds of agencies across the nation, in Guam, and in Puerto Rico. With our technology expertise and roots in human services, we continue to empower agencies to focus on their missions.
Description
Service Center by Office Ally is trusted by more than 80,000 healthcare providers and health services organizations to help them take complete control of their revenue cycle. Service Center can verify patient eligibility and benefits, submit, correct, and check claims status online, and receive remittance advice. Accepting standard ANSI formats, data entry, and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.
API Access
Has API
No
API Access
Has API
No
Integrations
AccuMed EHR
No
Apollo PT Practice Management Software
No
BellMedex
No
Best Practice Clinical
No
BreezyNotes EHR
No
CID Practice Management
No
Credible
No
Definitive Healthcare
No
EHR 24/7®
No
Extole
No
Integrations
AccuMed EHR
Yes
Apollo PT Practice Management Software
Yes
BellMedex
Yes
Best Practice Clinical
Yes
BreezyNotes EHR
Yes
CID Practice Management
Yes
Credible
Yes
Definitive Healthcare
Yes
EHR 24/7®
Yes
Extole
Yes
Pricing Details
On Request
Free Trial
No
Free Version
No
Pricing Details
$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Foothold Technology
Founded
2000
Country
United States
Website
footholdtechnology.com
Vendor Details
Company Name
Office Ally
Founded
2000
Country
United States
Website
cms.officeally.com/lp/service-center
Product Features
Applied Behavior Analysis (ABA)
ABA Data Collection
No
Appointment Management
No
Assessments
No
Billing & Invoicing
No
Document Management
No
Insurance Management
No
Learning Management
No
Mobile Access
No
Practice Management
No
Program Management
No
Progress Tracking
No
Reporting / Analytics
No
e-Prescribing
Clinical Alerts
Yes
Drug Reference Database
Yes
EPCS
Yes
Electronic Prior Authorization
Yes
Formulary Management
Yes
Medication History
Yes
Prescription Cancellation
Yes
Prescription Renewals
Yes
Refill Management
Yes
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
No
HIPAA Compliant
Yes
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
Yes
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
No
Voice Recognition
No
HIPAA Compliance
Access Control / Permissions
Yes
Audit Management
Yes
Compliance Reporting
Yes
Data Security
Yes
Documentation Management
Yes
For Healthcare
Yes
Incident Management
Yes
Policy Training
No
Remediation Management
Yes
Risk Management
Yes
Vendor Management
Yes
Human Services
Case Management
Yes
Certification & Licensing
Yes
Child Welfare Management
Yes
Document Management
Yes
Reporting & Statistics
Yes
Scheduling
Yes
Time Tracking
Yes
Training Management
Yes
Long Term Care
Claims Management
Yes
Clinical Care
Yes
EHR
Yes
Electronic Health Record
Yes
For Home Care Providers
Yes
For Nursing Homes
Yes
Geriatric Care
Yes
MDS Review
No
Patient Records
Yes
Staff Scheduling
Yes
Medical Billing
Claims Processing
Yes
Claims Scrubbing
Yes
Code & Charge Entry
Yes
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
Yes
Patient Eligibility Checks
Yes
Practice Management
Yes
Quotes/Estimates
No
Remittance Advice
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
Yes
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
No
Patient Records
No
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
No
Staff Scheduling
Yes
Mental Health
Appointment Reminders
Yes
Appointment Scheduling
Yes
Assessment & Treatment Plans
Yes
Billing & Invoicing
Yes
Claims Management
Yes
E-Prescribing
Yes
EDI
Yes
EMR / EHR
Yes
HIPAA Compliant
Yes
Inpatient / Residential
Yes
Multi-Provider Practice
Yes
Patient Portal
Yes
Personnel Management
Yes
Progress Notes
Yes
Single Provider Practice
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
Yes
Billing & Invoicing
Yes
Calendar Management
Yes
Candidate Identification
Yes
Case List Management
Yes
Eligibility Verification
Yes
HIPAA Compliant
Yes
Medical History Records
Yes
Patient Records
Yes
Referral Management
Yes
Treatment Planning
Yes
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
No
Care Plans
No
Care Summaries
No
EHR-Agnostic
No
Health Record Access
Yes
Intake Forms
Yes
Lab Results
Yes
Prescription Renewals
No
Secure Messaging
Yes
Video Consultations
No
Population Health Management (PHM)
Analytics
Yes
Cost-of-Care Analysis
No
Data Storage
Yes
EMR/EHR Integration
Yes
Patient Engagement
No
Patient Identification
No
Patient Risk Stratification
No
Patient-Reported Outcomes
Yes
Payment Bundling
Yes
Predictive Alerts
Yes
Test & Treatment Reminders
No
Utilization Tracking
Yes
Revenue Cycle Management
Accounts Receivable
Yes
Claims Management
Yes
Collections Management
Yes
EHR/EMR Integration
No
For Healthcare
Yes
ICD-10 Compliance
Yes
Insurance Verification
Yes
Medical Billing
Yes
Patient Portal
Yes
Patient Registration
No
Patient Scheduling
Yes
Payment Processing
No
Social Work Case Management
Case Notes
Yes
Client Management
Yes
Document Management
Yes
Forms Management
Yes
Goal Setting / Tracking
Yes
Program Management
Yes
Referral Management
Yes
Reporting & Statistics
Yes
Scheduling
Yes
Volunteer Management
Yes
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
Yes
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
Yes
Product Features
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
Yes
Compliance Management
No
Customer Management
No
Electronic Claims
Yes
Forms Management
No
Paper-Based Claims
Yes
Payor Management
Yes
Policy Administration
No
EDI
AS2 Applications
No
AS2 Specification Compliance
No
Archiving & Retention
No
Certificate Management
No
Configuration Data Searching
No
Data Format Translator
No
Flexible Licensing
No
Full Logging
No
Labeling
No
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
No
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
No
Revenue Management
No
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No
Medical Billing
Claims Processing
Yes
Claims Scrubbing
Yes
Code & Charge Entry
No
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
No
Patient Eligibility Checks
Yes
Practice Management
No
Quotes/Estimates
No
Remittance Advice
Yes
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
No
HIPAA Compliant
No
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
No
Multi-Physician
No
Patient Billing
No
Patient Portal
No
Patient Records
No
Patient Registration
No
Patient Scheduling
No
Physician Scheduling
No
Revenue Cycle Management
Accounts Receivable
Yes
Claims Management
Yes
Collections Management
Yes
EHR/EMR Integration
Yes
For Healthcare
Yes
ICD-10 Compliance
Yes
Insurance Verification
Yes
Medical Billing
Yes
Patient Portal
No
Patient Registration
No
Patient Scheduling
No
Payment Processing
Yes
