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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Conceived in 2012 and brought to life in 2014, FoodEngine is the culmination of collaborative efforts from numerous individuals who dedicated countless evenings to its development. This innovative platform is designed to meet the comprehensive needs of restaurants, including billing, inventory management, mobile app integration, and social media marketing. As a complete ERP solution, FoodEngine is relentless in its pursuit to elevate your business to the forefront of the industry. The inventory, which encompasses the entire range of items available in a restaurant, is considered the backbone of any food establishment. Effective Inventory Control is essential, as it entails maintaining an appropriate stock balance within the store or warehouse. For restaurants, managing stock inventory is particularly vital since they often rely on forecasts that may not accurately reflect actual consumption patterns and customer demands, thereby ensuring a consistent supply chain. When these predictions fall short, the restaurant can incur significant losses from excess costs, spoiled goods, and expired inventory, highlighting the importance of precision in inventory management. Consequently, implementing an effective inventory strategy not only mitigates risks but also supports overall operational efficiency and profitability.

Description

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mosaic by MethodWorx No 
Olo No 
Vita Mojo No 
me&u No 

Integrations

Mosaic by MethodWorx Yes 
Olo Yes 
Vita Mojo Yes 
me&u Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CIAR Software Solutions

Founded

2014

Country

India

Website

www.foodenginepos.com

Vendor Details

Company Name

Yumpingo

Country

United States

Website

www.yumpingo.com

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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