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Description

FoodDataLab offers an extensive suite of food and grocery data intelligence tailored for leading global markets, providing accurate market signals from a variety of sectors including food delivery, restaurants, online grocery, quick commerce, FMCG, CPG, and HoReCa. It monitors over 10 million venues and SKUs across more than 200 markets and 500 platforms, ensuring daily updates and real-time insights from food and grocery services around the globe. These rich datasets empower teams to benchmark their market share, evaluate venue coverage, track competitor menus, scrutinize SKU ratings and reviews, assess numeric distribution, discover potential restaurant leads, and keep an eye on loyalty and subscription initiatives. For restaurant chains, the platform allows for the monitoring of operating hours, uptime, delivery estimated times of arrival, presence across multiple platforms, competitor ratings, and alterations to menus. Meanwhile, grocery and quick-commerce teams benefit from tracking shelf share, search rankings, product pricing, stock availability issues, assortment gaps, delivery zones, and the locations of dark stores. This level of detailed data not only enhances operational efficiency but also fosters strategic decision-making across various sectors.

Description

Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Deliveroo Yes 
DoorDash Yes 
Google Maps Yes 
Grubhub Yes 
Keeta Yes 
Snoonu Yes 
Talabat Yes 
Uber Eats Yes 

Integrations

Deliveroo No 
DoorDash No 
Google Maps No 
Grubhub No 
Keeta No 
Snoonu No 
Talabat No 
Uber Eats No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

FoodDataLab

Country

United States

Website

fooddatalab.com

Vendor Details

Company Name

Ziksta

Founded

2025

Country

Finland

Website

www.ziksta.com

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