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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To initiate a conversation with one of your service representatives, future customers can simply click the Click to Speak button located on your website. This convenient feature allows them to reach out to your business from any spot across the globe at no cost. Fonvirtual will facilitate a direct connection between the individual browsing your website and your team. By selecting Click to Speak, potential clients will be able to contact your company immediately, all while enjoying high-definition sound quality, regardless of the distance between them. Additionally, you can customize your Click to Speak WebRTC settings with personalized greetings, operational schedules, call queuing, analytics, and much more. You’ll also gain insights into the source of your calls by identifying which button was used, enhancing your understanding of customer interactions. Incorporating a Click to Call button on your site can significantly enhance your business's image, presenting it as approachable and friendly, which can lead to a more enjoyable experience for visitors. With the presence of a Click to Speak button, it is projected that your business could increase call inquiries by around 35%, providing a valuable opportunity for engagement and growth. This innovative communication tool not only streamlines customer interactions but also fosters a connection that could lead to lasting relationships.

Description

Since 1999, Safecall has been dedicated to providing whistleblowing services that empower organizations to create a secure and private reporting environment. Our hotline and online reporting platform enable employees to express their concerns directly to senior management, fostering an atmosphere where speaking up is encouraged. We understand the importance of a strong whistleblowing system in helping both companies and individuals tackle misconduct in the workplace effectively. Our external hotline ensures that individuals can voice issues related to unethical, unsafe, or illegal activities within your organization on a global scale. When issues arise, it takes courage for someone to come forward and speak out, and we are here to facilitate that process. Upon contacting Safecall, individuals can be assured that their discussions will remain confidential, and they will be treated with respect and seriousness. After identifying their organization, the call handler clearly outlines the operational details of the service, ensuring that the caller feels informed and supported throughout the process. This commitment to confidentiality and clarity is vital in creating a trusting environment where employees feel empowered to raise their concerns.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Chrome Yes 
Mozilla Firefox Yes 
Safari Yes 

Integrations

Google Chrome No 
Mozilla Firefox No 
Safari No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$160 per month
250 employees
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fonvirtual

Founded

2010

Country

Spain

Website

www.fonvirtual.com/en/click-to-call/

Vendor Details

Company Name

Safecall

Founded

1999

Country

United Kingdom

Website

www.safecall.co.uk/en/

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Product Features

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

Alternatives

Alternatives