Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
Expand your reach, enhance engagement, and elevate the user experience with the leading VoIP Softphone available in the market. This customizable white label VoIP Softphone, fortified with WebRTC technology, offers unmatched convenience and effortless connectivity.
Enjoy high-definition quality voice and video calls, perfect for spontaneous meetings or scheduled business conferences alike.
Receive timely push notifications that do not impact device performance, ensuring you're always informed while optimizing battery usage with this robust VoIP Softphone application.
Synchronize your objectives and aspirations with the versatile features of our WebRTC Softphone, tailored to meet your needs and branding through our white label SIP Softphone solution.
This level of customization empowers businesses to provide a unique communication experience while maintaining high-quality service standards.
Description
Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ASTPP
Yes
Google Chrome
Yes
Jitsi
No
Kamailio
Yes
Microsoft Teams
Yes
OpenSIPS
Yes
Integrations
ASTPP
No
Google Chrome
No
Jitsi
Yes
Kamailio
No
Microsoft Teams
No
OpenSIPS
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fonimo
Founded
2022
Country
India
Website
fonimo.app/
Vendor Details
Company Name
CALLSTATS I/O
Founded
2014
Country
Finland
Website
www.callstats.io
Product Features
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
No
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No