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features
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support

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Description

Instead of traditional pre-purchase incentives, consumers can now view their CashBack eligibility throughout their shopping experience and choose how to redeem it after their purchase, with options including gift cards and cash, among others that will be introduced soon. This approach eliminates the outdated practice of applying generic discounts that compromise profit margins in favor of revenue. By offering enhanced values on gift cards to retain loyal customers, providing discounts to those who require them for conversion, and recuperating revenue from those who do not utilize the discounts, brands can effectively manage their sales strategies. Moreover, brands can replace conventional coupon offerings in their welcome series popups, emails, and SMS communications with CashBack incentives. Customers have the flexibility to redeem their CashBack either as cash through a Visa card or as a gift card for future purchases at the brand's store. Since not all customers redeem their CashBack, brands can reinvest the unclaimed amounts into more substantial offers, which ultimately helps to boost conversion rates and drive revenue growth. This innovative strategy not only attracts new customers but also enhances the shopping experience for existing ones.

Description

iVend Loyalty, a flexible points & reward management application, is available digitally and on a card. It can be used across channels to redeem for discounts, gift items, or other rewards. iVend Loyalty allows retailers to build deeper relationships with customers by allowing them visibility into their shopping history and preferences. Customers can choose your store by receiving personalized incentives through mobile notifications, digital coupons, or reward points.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Attentive Yes 
Magento No 

Integrations

Shopify Yes 
Attentive No 
Magento Yes 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fondue

Founded

2021

Country

United States

Website

www.getfondue.com

Vendor Details

Company Name

CitiXsys

Founded

2002

Country

United States

Website

www.ivend.com

Product Features

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives

iVend Retail Reviews

iVend Retail

CitiXsys
Vantage Perks Reviews

Vantage Perks

Vantage Circle
GiftWise Reviews

GiftWise

Self-Service Networks
BonusQR Reviews

BonusQR

TechWeb s.r.o.
Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC