Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Follow - A fast tool to create step-by-step tutorials, guides, and documentation.
It's a desktop tool that allows you to capture steps with every click, customize screenshots, make annotations, and create the final guide in HTML or Word Document, PDF, PowerPoint slides and more. This app is ideal for anyone who wants others to be able to navigate products, applications and training.
It's as simple as that:
- Take screenshots from apps, any area on your desktop, or fullscreen. You can pause, adjust, or resume. Screenshots are available with every click
- Give each step an appropriate name and description. You can reorder them, hide them and add new ones as you go. Guides can be organized in projects.
Add shapes, lines, arrows and text to enhance your screenshots. Don't include sensitive information. Multi-step instructions can be facilitated by adding step icons.
Export with just one click to simple HTML. Ready to be published to your help desk rich HTML, PDF, or other formats
Description
Trails simplifies process documentation by automatically recording user workflows and transforming them into clear, detailed step-by-step guides. Unlike traditional methods requiring manual screenshots and notes, Trails captures every step effortlessly and allows users to add tips, annotations, and privacy blurs to sensitive content. The guides can be easily shared through links, embedded in knowledge bases, or exported as PDFs, facilitating fast and consistent communication. Its free plan provides unlimited public guides and users, enabling teams of any size to collaborate without costly restrictions. Trails enhances operational consistency, accelerates employee onboarding, and reduces repetitive customer support questions with self-service instructions. The platform supports use cases across operations, HR, IT, and consulting, making it versatile for both internal and external training needs. By bridging the divide between technical experts and end-users, Trails empowers organizations to scale knowledge sharing effectively. Quick setup with no signup required means users can start building guides immediately.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Confluence
No
Help Scout
No
Zendesk
No
Pricing Details
$110/user
110 USD per license
Free Trial
Yes
Free Version
Yes
Pricing Details
$15/editor/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Folge
Founded
2020
Country
Germany
Website
folge.me
Vendor Details
Company Name
Trails
Founded
2025
Country
United States
Website
trails.so/
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
No
Multi-Format Output
Yes
Offline Editing
Yes
Preview Output
Yes
Screenshot Tool
Yes
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
No
Version Control
No
Work Instructions
Branding & Style Sheets
Yes
Content Management System
Yes
Drag and Drop
Yes
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
Yes
Multi-Brand Publishing
No
Rich Text Editor
Yes
SSO (SAML)
No
Translations
No
User Management
Yes
Version Control
No