Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Follow - A fast tool to create step-by-step tutorials, guides, and documentation.
It's a desktop tool that allows you to capture steps with every click, customize screenshots, make annotations, and create the final guide in HTML or Word Document, PDF, PowerPoint slides and more. This app is ideal for anyone who wants others to be able to navigate products, applications and training.
It's as simple as that:
- Take screenshots from apps, any area on your desktop, or fullscreen. You can pause, adjust, or resume. Screenshots are available with every click
- Give each step an appropriate name and description. You can reorder them, hide them and add new ones as you go. Guides can be organized in projects.
Add shapes, lines, arrows and text to enhance your screenshots. Don't include sensitive information. Multi-step instructions can be facilitated by adding step icons.
Export with just one click to simple HTML. Ready to be published to your help desk rich HTML, PDF, or other formats
Description
Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.
API Access
Has API
No
API Access
Has API
No
Integrations
Help Scout
Yes
Zendesk
Yes
Confluence
Yes
Crowdin
No
Embedly
No
Freshdesk
No
Front
No
Intercom
No
Microsoft SharePoint
No
Segment
No
Integrations
Help Scout
Yes
Zendesk
Yes
Confluence
No
Crowdin
Yes
Embedly
Yes
Freshdesk
Yes
Front
Yes
Intercom
Yes
Microsoft SharePoint
Yes
Segment
Yes
Pricing Details
$110/user
110 USD per license
Free Trial
Yes
Free Version
Yes
Pricing Details
$49 per month
3 team members
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Folge
Founded
2020
Country
Germany
Website
folge.me
Vendor Details
Company Name
Stonly
Founded
2018
Country
France
Website
stonly.com
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
No
Multi-Format Output
Yes
Offline Editing
Yes
Preview Output
Yes
Screenshot Tool
Yes
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
No
Version Control
No
Work Instructions
Branding & Style Sheets
Yes
Content Management System
Yes
Drag and Drop
Yes
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
Yes
Multi-Brand Publishing
No
Rich Text Editor
Yes
SSO (SAML)
No
Translations
No
User Management
Yes
Version Control
No
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No