Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Follow - A fast tool to create step-by-step tutorials, guides, and documentation. It's a desktop tool that allows you to capture steps with every click, customize screenshots, make annotations, and create the final guide in HTML or Word Document, PDF, PowerPoint slides and more. This app is ideal for anyone who wants others to be able to navigate products, applications and training. It's as simple as that: - Take screenshots from apps, any area on your desktop, or fullscreen. You can pause, adjust, or resume. Screenshots are available with every click - Give each step an appropriate name and description. You can reorder them, hide them and add new ones as you go. Guides can be organized in projects. Add shapes, lines, arrows and text to enhance your screenshots. Don't include sensitive information. Multi-step instructions can be facilitated by adding step icons. Export with just one click to simple HTML. Ready to be published to your help desk rich HTML, PDF, or other formats

Description

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Help Scout Yes 
Zendesk Yes 
Confluence Yes 
Crowdin No 
Embedly No 
Freshdesk No 
Front No 
Intercom No 
Microsoft SharePoint No 
Segment No 
Stackreaction No 
WordPress No 

Integrations

Help Scout Yes 
Zendesk Yes 
Confluence No 
Crowdin Yes 
Embedly Yes 
Freshdesk Yes 
Front Yes 
Intercom Yes 
Microsoft SharePoint Yes 
Segment Yes 
Stackreaction Yes 
WordPress Yes 

Pricing Details

$110/user
110 USD per license
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 per month
3 team members
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Folge

Founded

2020

Country

Germany

Website

folge.me

Vendor Details

Company Name

Stonly

Founded

2018

Country

France

Website

stonly.com

Product Features

Help Authoring Tools

Collaboration Tools Yes 
Content Library Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML / Word No 
Multi-Format Output Yes 
Offline Editing Yes 
Preview Output Yes 
Screenshot Tool Yes 
Search Yes 
Templates Yes 
Text Editor / Word Processor Yes 
Translation Tools No 
Version Control No 

Work Instructions

Branding & Style Sheets Yes 
Content Management System Yes 
Drag and Drop Yes 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor Yes 
Multi-Brand Publishing No 
Rich Text Editor Yes 
SSO (SAML) No 
Translations No 
User Management Yes 
Version Control No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

Alternatives

Alternatives

Theum Reviews

Theum

Theum AG
Trace Reviews

Trace

Tracework.ai
FlowShare Reviews

FlowShare

miraminds GmbH
ScreenSteps Reviews

ScreenSteps

Blue Mango Learning Systems
HelpXplain Reviews

HelpXplain

Help+Manual