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features
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support

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Description

Conducting focus groups has never been easier, offering a quick, effortless, and no-cost option for initiating focus group discussions. You can kick off your free focus group in just 15 minutes by setting it up and posing a few questions for participants to engage with. Distribute your secure group link across your social media platforms, customer databases, or even attach it at the conclusion of any online survey. Participants have the opportunity to communicate with both you and one another, creating a collaborative environment. You can maintain your focus groups for as long as you desire, whether it be for a few hours, several days, weeks, or even months! FocusGroupIt stands out as a straightforward, rapid, and budget-friendly (or free) method for collecting qualitative insights online. To ensure the most informed decision-making, organizations should leverage both quantitative data (such as surveys) and qualitative insights (like focus groups). While there are various effective options for obtaining quantitative information using DIY survey tools like SurveyMonkey, the availability of tools for qualitative feedback has been quite limited. This gap in the market is precisely why FocusGroupIt was developed, offering a valuable solution for those seeking in-depth insights. Now, anyone can easily access the qualitative data they need to drive their decisions.

Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Yes 
Amazon Redshift No 
Amazon S3 No 
AskNicely No 
CustomerGauge No 
Delighted No 
Freshdesk No 
GetFeedback No 
Google Cloud BigQuery No 
Google Forms No 
Help Scout No 
HubSpot CRM No 
Medallia No 
Microsoft Dynamics 365 No 
Microsoft Excel Yes 
Qualaroo No 
ReviewTrackers No 
SatisMeter No 
SurveyMonkey No 
Zoho Desk No 

Integrations

Adobe Acrobat No 
Amazon Redshift Yes 
Amazon S3 Yes 
AskNicely Yes 
CustomerGauge Yes 
Delighted Yes 
Freshdesk Yes 
GetFeedback Yes 
Google Cloud BigQuery Yes 
Google Forms Yes 
Help Scout Yes 
HubSpot CRM Yes 
Medallia Yes 
Microsoft Dynamics 365 Yes 
Microsoft Excel No 
Qualaroo Yes 
ReviewTrackers Yes 
SatisMeter Yes 
SurveyMonkey Yes 
Zoho Desk Yes 

Pricing Details

$49 per group
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FocusGroupIt

Founded

2007

Country

United States

Website

www.focusgroupit.com

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Product Features

Product Features

Data Entry

Abbreviation Detection No 
Data Capture and Transfer No 
Data Cleansing No 
Data Entry Verification No 
Data Search Flexibility No 
Duplicate Detection No 
Flexible Search No 
Image Entry No 
Library Conversion No 
Mis-Keyed Variation Detection No 
Phonetic Variation Detection No 

Data Extraction

Disparate Data Collection No 
Document Extraction No 
Email Address Extraction No 
IP Address Extraction No 
Image Extraction No 
Phone Number Extraction No 
Pricing Extraction No 
Web Data Extraction No 

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