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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The convenience and value of online ordering for restaurants significantly enhances the customer experience, serving as an effective mechanism to boost sales and expand the customer base. In today's market, it is vital for eateries to provide online and mobile ordering options; a statistic from the National Restaurant Association indicates that 46% of smartphone users place takeout or delivery orders through their devices at least once a month. With Focus POS Online Ordering, you can effortlessly allow customers to place orders for delivery, takeout, or dine-in with ease. Furthermore, when patrons have the opportunity to browse through menu selections and make customizations at their own pace, they are inclined to spend more and are often more receptive to upsell promotions. This system also broadens your reach to potential new customers while nurturing loyalty among your regulars. By using Focus POS Online Ordering, you can not only satisfy the demands of contemporary consumers but also facilitate sustained growth for your establishment in an increasingly digital world. Embracing this technology is not just a trend; it is a necessary step toward staying competitive in the restaurant industry.

Description

Smooth Commerce is a comprehensive digital platform designed specifically for restaurants, combining functionalities for ordering, customer marketing, and loyalty programs. This solution enables restaurant owners to take charge of the customer experience while driving profitable sales growth by minimizing dependence on expensive third-party delivery services. With features like web-based ordering and custom-branded mobile applications, customers can conveniently place orders for either pickup or delivery through the restaurant's own digital interfaces. The platform also includes integrated loyalty programs and marketing features that facilitate personalized interactions with customers, encouraging repeat visits and larger order values. Additionally, Smooth Commerce enhances operational efficiency through tools that seamlessly integrate with existing point-of-sale systems and delivery partners, thereby optimizing workflows. Through the Merchant Portal, users can access real-time analytics and reporting, which provide valuable insights into customer behaviors and sales metrics to support informed business strategies. By leveraging these capabilities, restaurants can not only improve their service but also significantly enhance their bottom line.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Focus POS Yes 
HubWorks Retail Task Management System Yes 

Integrations

Focus POS No 
HubWorks Retail Task Management System No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Focus POS Systems

Founded

1990

Country

United States

Website

www.focuspos.com/solutions/restaurant-online-ordering/

Vendor Details

Company Name

Smooth Commerce

Founded

2012

Country

Canada

Website

smooth.tech/

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator No 
White-Label No 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks No 
Split Checks No 
Table Management Yes 
Tips Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

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