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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The convenience and value of online ordering for restaurants significantly enhances the customer experience, serving as an effective mechanism to boost sales and expand the customer base. In today's market, it is vital for eateries to provide online and mobile ordering options; a statistic from the National Restaurant Association indicates that 46% of smartphone users place takeout or delivery orders through their devices at least once a month. With Focus POS Online Ordering, you can effortlessly allow customers to place orders for delivery, takeout, or dine-in with ease. Furthermore, when patrons have the opportunity to browse through menu selections and make customizations at their own pace, they are inclined to spend more and are often more receptive to upsell promotions. This system also broadens your reach to potential new customers while nurturing loyalty among your regulars. By using Focus POS Online Ordering, you can not only satisfy the demands of contemporary consumers but also facilitate sustained growth for your establishment in an increasingly digital world. Embracing this technology is not just a trend; it is a necessary step toward staying competitive in the restaurant industry.

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Focus POS Yes 
HubWorks Retail Task Management System Yes 
WhatsApp No 

Integrations

Focus POS No 
HubWorks Retail Task Management System No 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Focus POS Systems

Founded

1990

Country

United States

Website

www.focuspos.com/solutions/restaurant-online-ordering/

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator No 
White-Label No 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks No 
Split Checks No 
Table Management Yes 
Tips Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Alternatives

Alternatives

No Alternatives
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