Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The convenience and value of online ordering for restaurants significantly enhances the customer experience, serving as an effective mechanism to boost sales and expand the customer base. In today's market, it is vital for eateries to provide online and mobile ordering options; a statistic from the National Restaurant Association indicates that 46% of smartphone users place takeout or delivery orders through their devices at least once a month. With Focus POS Online Ordering, you can effortlessly allow customers to place orders for delivery, takeout, or dine-in with ease. Furthermore, when patrons have the opportunity to browse through menu selections and make customizations at their own pace, they are inclined to spend more and are often more receptive to upsell promotions. This system also broadens your reach to potential new customers while nurturing loyalty among your regulars. By using Focus POS Online Ordering, you can not only satisfy the demands of contemporary consumers but also facilitate sustained growth for your establishment in an increasingly digital world. Embracing this technology is not just a trend; it is a necessary step toward staying competitive in the restaurant industry.
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Focus POS
Yes
HubWorks Retail Task Management System
Yes
WhatsApp
No
Integrations
Focus POS
No
HubWorks Retail Task Management System
No
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Focus POS Systems
Founded
1990
Country
United States
Website
www.focuspos.com/solutions/restaurant-online-ordering/
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
No
White-Label
No
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
Yes
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
No
Split Checks
No
Table Management
Yes
Tips Management
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Alternatives
Alternatives
No Alternatives