Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fluicity serves as a platform for community engagement, empowering local governments to make decisions that are more inclusive and reflective of diverse voices. Recognized with several prestigious awards in innovation competitions, including the MIT prize for innovators under 35 and the TEDxParis social innovation competition, Fluicity has established itself as the premier participation platform in Europe. This participatory platform operates in a Software as a Service (SaaS) model, offering a range of features such as secure hosting, ongoing maintenance, technical and operational assistance, as well as updates for both corrections and scalability to ensure optimal performance. With its commitment to fostering citizen involvement, Fluicity continues to shape the future of civic engagement across various communities.
Description
In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers.
Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Salesforce
No
Pricing Details
$500
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fluicity
Founded
2015
Country
France
Website
get.flui.city/
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No