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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Fluents.ai presents an AI-powered sales assistant that engages potential leads within moments through its empathetic and intelligent conversational capabilities. This innovative solution empowers companies to expand their outreach efforts while maintaining a personal connection, effectively serving as an AI sales representative. It integrates flawlessly with current software systems, initiating human-like dialogues instantly while gathering essential data, responding to inquiries, and enabling smooth transitions to human agents when needed. The platform also features real-time dashboards, detailed conversation transcripts, and sophisticated reporting tools, providing valuable insights to optimize sales tactics. By automating labor-intensive tasks such as setting appointments and managing follow-ups, the AI assistant boosts productivity, allowing sales teams to concentrate on high-priority activities. Additionally, its 24/7 operation guarantees that no potential opportunity slips through the cracks, ultimately driving revenue growth for businesses. This robust technology not only streamlines processes but also enhances the overall efficiency of sales operations.

Description

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Ameyo by Exotel
Avaya Aura
Avaya Experience Platform
Cisco Unified Contact Center
Genesys Cloud CX
Google Voice
HubSpot Customer Platform
Kroto
Magento
Microsoft Teams
SAP SuccessFactors
Shopify
Slack
Twilio
Vonage AI Studio
WhatsApp
X (Twitter)
Zalo
Zendesk

Integrations

Salesforce
Ameyo by Exotel
Avaya Aura
Avaya Experience Platform
Cisco Unified Contact Center
Genesys Cloud CX
Google Voice
HubSpot Customer Platform
Kroto
Magento
Microsoft Teams
SAP SuccessFactors
Shopify
Slack
Twilio
Vonage AI Studio
WhatsApp
X (Twitter)
Zalo
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fluents.ai

Founded

2024

Country

United States

Website

www.fluents.ai/

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives