Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fluentgrid Actilligence, the most popular COTS product, accelerates the delivery of integrated command-and-control center (ICCC), solutions for smart cities. It is pre-configured to allow for industry-leading smart city solutions from our partners in various urban domains. It allows for easy integration of third-party solutions as well as city applications using open APIs. The platform architecture of the product is easily scalable to meet ever increasing numbers of users, devices, integrations and data demands in a growing city.
Description
Fluentgrid CIS offers an all-encompassing, AI-powered Customer Information System that is both scalable and flexible, aimed at equipping contemporary utility companies. This system serves as a consolidated platform to oversee the complete customer journey, ranging from service initiation to billing and further interactions. By centralizing essential customer data and streamlining vital processes, Fluentgrid CIS allows utilities in electricity, water, gas, and thermal services to boost operational effectiveness, elevate customer experience, and enhance revenue generation. As a quintessential commercial off-the-shelf (COTS) solution, Fluentgrid CIS is designed for rapid deployment tailored to the unique requirements of utilities globally. Its integrated revenue protection features tackle issues such as theft and fraud, manage exceptions, track legal cases, and conduct energy audits to ensure reliable returns. Furthermore, the system includes functionalities for managing service requests and provides web and mobile self-service options, thus offering comprehensive support to both utilities and their customers. With its versatile capabilities, Fluentgrid CIS stands out as a vital tool for modern utilities aiming to thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Fluentgrid AMI
Yes
Fluentgrid Integrated Operations Center (IOC)
Yes
Fluentgrid Smart Meter Operations Center (SMOC)
Yes
Integrations
Fluentgrid AMI
No
Fluentgrid Integrated Operations Center (IOC)
No
Fluentgrid Smart Meter Operations Center (SMOC)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fluentgrid
Founded
1998
Country
India
Website
fluentgrid.com/integrated-operations-center/
Vendor Details
Company Name
Fluentgrid
Founded
1998
Country
India
Website
fluentgrid.com/fluentgrid-cis/