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features
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support

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Description

Fluency serves as a platform for process excellence that democratizes automation across all departments within a company, beginning with the creation of documentation. With just a simple click to record and execute a process, Fluency automatically crafts detailed step-by-step documentation for you. By utilizing AWS, Fluency allows you to centralize and secure your business processes effectively. It is the pioneering platform that enables organizations to harness the potential of their documented workflows. The suite of features provided by Fluency propels your business toward achieving process excellence, emphasizing the importance of documentation from the outset. Every organization, regardless of its focus—be it compliance-driven financial institutions or neighborhood healthcare providers—has its unique set of processes. These processes frequently encompass critical and sensitive data, which is why security remains a top priority for Fluency. The platform's design requires no complex integrations, ensuring a straightforward onboarding process. If you have particular IT specifications, security guidelines, or team configurations, feel free to contact us, and we will gladly assist you in getting everything set up seamlessly. Additionally, our commitment to customer support ensures that you will always have assistance as you navigate your automation journey.

Description

MadCap Central offers a secure, cloud-based platform designed specifically for authoring, collaboration, workflow, and project management tailored for technical writers and documentation teams. The process of managing content and projects has never been more streamlined. This unique solution enables your team to effortlessly track and oversee tasks, structure workflows, schedule and automate various processes, host and publish content, and enhance your authoring skills through the involvement and assessment of subject matter experts (SMEs). With its secure cloud environment, MadCap Central seamlessly integrates robust on-premises authoring and publishing features. The user-friendly interface is designed to simplify the organization of your content, projects, teams, and users. With a customizable dashboard, users can enhance their working experience for maximum efficiency. Its comprehensive capabilities allow for project uploads, importing from other users, assigning specific users to projects, setting project statuses, and receiving timely notifications about activities, ensuring that your documentation process is not only efficient but also highly collaborative. Furthermore, the integration of these features into a single platform means that teams can work together more effectively, reducing the time spent on administrative tasks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Confluence
Gmail
Google Drive
Microsoft SharePoint
Notion
Salesforce
ServiceNow
Zendesk
monday.com

Integrations

Amazon Web Services (AWS)
Confluence
Gmail
Google Drive
Microsoft SharePoint
Notion
Salesforce
ServiceNow
Zendesk
monday.com

Pricing Details

$26.94 per month
Free Trial
Free Version

Pricing Details

$109 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fluency

Founded

2023

Country

Australia

Website

getfluency.com.au

Vendor Details

Company Name

MadCap Software

Founded

2005

Country

United States

Website

www.madcapsoftware.com/products/central/

Product Features

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

Alternatives

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