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Average Ratings 6 Ratings

Total
ease
features
design
support

Description

Flowcart is a commerce platform designed for WhatsApp that assists B2C brands in enhancing customer acquisition, accelerating conversions through an in-chat product catalog and one-tap checkout, and fostering customer loyalty via gamified broadcasts, automated recovery efforts, and rewards programs. In addition to campaign management, Flowcart facilitates comprehensive customer journeys that encompass lead capture, tailored flows, cart recovery, cash on delivery verification, order tracking, support transitions, and revenue analytics, all within the WhatsApp interface. It seamlessly integrates with a wide range of platforms, including storefronts like Shopify, WooCommerce, Magento, and WordPress, as well as ERPs such as Odoo and SAP, and CRMs like HubSpot and Zoho, supplemented by APIs and webhooks for bespoke workflows. Furthermore, Flowcart supports in-chat payments through prominent providers such as Peach Payments, Paystack, M-Pesa, Razorpay, and Stripe, enabling customers to explore, purchase, and reorder directly in the chat without needing to exit the conversation. This approach not only streamlines the shopping experience but also empowers brands to engage with their customers more effectively throughout the entire purchasing process.

Description

Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger. The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary. Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most. Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in. Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

HubSpot CRM Yes 
Magento Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Adobe Commerce No 
Confluence No 
ERPNext Yes 
Google Drive No 
HubSpot Customer Platform Yes 
Microsoft SharePoint No 
OpenCart No 
Paystack Yes 
Peach Payments Yes 
Pipedrive No 
PrestaShop No 
Salesforce No 
Stripe Yes 
WordPress Yes 
Zoho CRM Yes 

Integrations

HubSpot CRM Yes 
Magento Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Adobe Commerce Yes 
Confluence Yes 
ERPNext No 
Google Drive Yes 
HubSpot Customer Platform No 
Microsoft SharePoint Yes 
OpenCart Yes 
Paystack No 
Peach Payments No 
Pipedrive Yes 
PrestaShop Yes 
Salesforce Yes 
Stripe No 
WordPress No 
Zoho CRM No 

Pricing Details

$70/month
Free Trial No 
Free Version No 

Pricing Details

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flowcart

Founded

2020

Country

United States

Website

flowcart.ai/

Vendor Details

Company Name

Parnidia

Founded

2024

Country

Lithuania

Website

www.parnidia.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

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