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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Flowcart is a commerce platform designed for WhatsApp that assists B2C brands in enhancing customer acquisition, accelerating conversions through an in-chat product catalog and one-tap checkout, and fostering customer loyalty via gamified broadcasts, automated recovery efforts, and rewards programs. In addition to campaign management, Flowcart facilitates comprehensive customer journeys that encompass lead capture, tailored flows, cart recovery, cash on delivery verification, order tracking, support transitions, and revenue analytics, all within the WhatsApp interface. It seamlessly integrates with a wide range of platforms, including storefronts like Shopify, WooCommerce, Magento, and WordPress, as well as ERPs such as Odoo and SAP, and CRMs like HubSpot and Zoho, supplemented by APIs and webhooks for bespoke workflows. Furthermore, Flowcart supports in-chat payments through prominent providers such as Peach Payments, Paystack, M-Pesa, Razorpay, and Stripe, enabling customers to explore, purchase, and reorder directly in the chat without needing to exit the conversation. This approach not only streamlines the shopping experience but also empowers brands to engage with their customers more effectively throughout the entire purchasing process.

Description

Top consumer packaged goods brands leverage the Iris Nova platform to facilitate text message-based on-demand ordering through conversational commerce. This platform offers a completely customizable shopping cart, SMS payment solutions, efficient daily order fulfillment, managed customer service, and optimized delivery processes, all consolidated within an easy-to-use interface. Features include daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers for significantly enhanced direct-to-consumer operations. Additionally, it provides a personalized shopping cart with subscription capabilities and a variety of coupon options designed to maximize conversions on the site. Customers benefit from immediate support through text and email, ensuring their needs are promptly addressed. Our pricing model is straightforward, charging per order with optional daily fulfillment and no surprise fees. Moreover, the platform includes a unique SMS ordering number and seamless integration with eCommerce websites, making it an all-in-one solution for modern retailing. This enables brands to focus on growth while we handle the complexities of order management and customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ERPNext Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
M-PESA Yes 
Magento Yes 
Odoo Yes 
Paystack Yes 
Peach Payments Yes 
Razorpay Yes 
SAP ERP Yes 
Shopify Yes 
Stripe Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 
Zoho CRM Yes 

Integrations

ERPNext No 
HubSpot CRM No 
HubSpot Customer Platform No 
M-PESA No 
Magento No 
Odoo No 
Paystack No 
Peach Payments No 
Razorpay No 
SAP ERP No 
Shopify No 
Stripe No 
WhatsApp No 
WooCommerce No 
WordPress No 
Zoho CRM No 

Pricing Details

$70/month
Free Trial No 
Free Version No 

Pricing Details

$3 per order
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flowcart

Founded

2020

Country

United States

Website

flowcart.ai/

Vendor Details

Company Name

Iris Nova

Country

United States

Website

www.irisnova.com

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