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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For many years, businesses have been led to believe that they would receive effective solutions for application modernization, digital product innovation, and no-code or low-code development options. Unfortunately, these assurances fell short, leaving organizations with numerous fragmented point solutions that lack scalability, ultimately chaining them to proprietary languages and rigid vendor offerings. Companies are now confronted with a pressing requirement for modernization, as approximately 80% of their IT budgets are tied up in outdated legacy systems. There's a strong demand for quick integrations paired with simplified, cost-effective implementation strategies. The competitive landscape is fierce; not only is it challenging to capture market share, but achieving growth is even more daunting. To thrive, enterprises must create intricate omnichannel digital products that deliver superior user experiences. Frustration is mounting among developers who feel trapped by proprietary programming languages and escalating vendor costs due to add-ons. Therefore, large enterprises urgently need the flexibility to easily construct and enhance their digital platforms without limitations. This need for adaptability is crucial for sustaining their competitive edge in a rapidly evolving market.

Description

Introducing Zendesk Sunshine, an innovative and adaptable CRM platform. Built on AWS, Sunshine enables you to effortlessly connect and comprehend all your customer data, regardless of its location. It is designed for speed and strength, granting you the liberty to create whatever solutions you envision. Many companies struggle with outdated CRM systems that are inflexible and only provide a limited perspective of their customers. In contrast, Zendesk Sunshine offers a revolutionary approach. This contemporary CRM platform is designed to deliver a comprehensive view of customers, utilizing data from diverse sources. It empowers businesses with the flexibility needed for innovation and the capability to expand. Most importantly, it allows you to craft exceptional customer experiences. By prioritizing people over outdated CRM systems, Sunshine equips you with the tools necessary to identify, understand, and categorize your customers, ensuring more tailored interactions and fostering deeper relationships. With Sunshine, you can truly transform your approach to customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
Ada No 
Airbyte No 
Bold BI No 
Campaign Monitor No 
Causal No 
CorralData No 
HubSpot Data Hub No 
Ikigai No 
Mailchimp No 
Micromerce No 
Mindsay No 
Okta No 
Truto No 
Zaius No 
Zapier No 
Zendesk Connect No 
Zendesk Gather No 
Zendesk Talk No 

Integrations

5X Yes 
Ada Yes 
Airbyte Yes 
Bold BI Yes 
Campaign Monitor Yes 
Causal Yes 
CorralData Yes 
HubSpot Data Hub Yes 
Ikigai Yes 
Mailchimp Yes 
Micromerce Yes 
Mindsay Yes 
Okta Yes 
Truto Yes 
Zaius Yes 
Zapier Yes 
Zendesk Connect Yes 
Zendesk Gather Yes 
Zendesk Talk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowX.AI

Founded

2020

Country

United States

Website

www.flowx.ai/

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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