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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FlowTux is an innovative platform that leverages artificial intelligence for IT service management (ITSM) and helpdesk functions, enabling the automatic triage, diagnosis, and resolution of support tickets. By consolidating issues from various sources such as Slack, WhatsApp, email, Sentry, Datadog, and GitHub into one unified queue, it allows engineers to maintain focus on their core tasks without interruption from routine triage activities. The platform's AI component, known as Tux AI, efficiently indexes your codebase and keeps this information updated with each code merge. Tux AI is capable of interpreting stack traces, identifying the relevant files and pull requests affected by issues, and can autonomously resolve common problems, even executing pre-approved fixes directly on the user's device. FlowTux claims that nearly 50% of support tickets are resolved without the need for human assistance, significantly enhancing productivity and response times in IT support environments. This robust functionality not only streamlines operations but also empowers teams to prioritize more complex challenges.

Description

Pull Reports™ enhances your database web application with robust and adaptable ad hoc and pre-structured reporting options. By integrating Pull Reports™ into your system, you can utilize its versatile query services as RESTful middleware to expand your application's capabilities. If you're an IT manager frustrated with bloated and costly "business intelligence" solutions, give Pull Reports™ a try, as it delivers reporting functionality in an effective manner. For those working with geospatial information, Pull Reports™ facilitates the export of KML and GeoJSON formats for use in online mapping tools and desktop GIS applications. Additionally, it features a customizable mapping tool that allows for rapid data visualization. With all geospatial exports supported by the dynamic Pull Reports™ query API, you can tailor your geospatial data output to meet your specific requirements, ensuring you receive precisely the information you need. Ultimately, Pull Reports™ empowers users to create the reports they require without unnecessary complexity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

$950 per year
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FlowTux

Website

flowtux.com

Vendor Details

Company Name

Pull Reports

Founded

2015

Country

United States

Website

www.pullreports.com

Product Features

Product Features

Reporting

Customizable Dashboard Yes 
Data Source Connectors No 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports No 
Scheduled / Automated Reports No 

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