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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FlowRunner stands out as a visual workflow automation platform that integrates native AI agent orchestration, allowing agents to execute workflows independently while pausing for necessary human input. What sets FlowRunner apart is its unique approach to oversight; while most platforms treat approval as a workflow step, FlowRunner empowers agents to reach out to humans as callable tools during execution. It effectively gathers the necessary context and options, then communicates with a designated individual via email, Slack, WhatsApp, or phone, resuming the workflow once a decision is made. Notably, a run can remain on hold for up to a year, ensuring that time-sensitive decisions, like those requiring three days, do not have a deadline. In addition to this, features like audit trails, role-based access control (RBAC), and service level agreement (SLA) tracking are available starting from the mid-tier package, rather than being confined to custom enterprise agreements, and a business associate agreement (BAA) can also be acquired. Every subscription level allows for unlimited users, unlimited workflows, and full access to the integration catalog, with no limitations based on user count or connectors. Billing is structured around the number of workflow runs rather than the individual action steps taken, ensuring a transparent pricing model. Agents are also able to utilize their own AI provider keys, with no additional charges for inference. Furthermore, users can choose between cloud-hosted and self-hosted options, providing flexibility to fit various operational needs.

Description

ServiceNow's AI Agents are self-sufficient systems integrated into the Now Platform, aimed at executing repetitive tasks that were once managed by human workers. These agents engage with their surroundings to gather information, make informed decisions, and carry out tasks, leading to improved efficiency over time. By utilizing specialized large language models along with a powerful reasoning engine, they gain a comprehensive understanding of various business contexts, which fosters ongoing enhancements in performance. Functioning natively across diverse workflows and data platforms, AI Agents promote complete automation, thereby increasing team productivity by coordinating workflows, integrations, and actions within the organization. Companies have the option to implement pre-existing AI agents or create personalized ones to meet their unique requirements, all while operating smoothly on the Now Platform. This seamless integration not only streamlines processes but also enables employees to devote their attention to more strategic initiatives by relieving them of mundane tasks, ultimately driving innovation and growth within the organization. As a result, the implementation of AI Agents represents a significant step towards transforming workplace efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CLogic No 
Amazon Bedrock Yes 
Anthropic Yes 
Claude Yes 
Microsoft Foundry Yes 
RenderDraw No 
RenderDraw Journeys No 
ServiceNow No 
Sprinklr No 
Tines 3B No 

Integrations

3CLogic Yes 
Amazon Bedrock No 
Anthropic No 
Claude No 
Microsoft Foundry No 
RenderDraw Yes 
RenderDraw Journeys Yes 
ServiceNow Yes 
Sprinklr Yes 
Tines 3B Yes 

Pricing Details

$45/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Midnight Coders

Founded

2007

Country

United States

Website

flowrunner.ai

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/ai-agents.html

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